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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,516 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Senior management

      3.3

      Career opportunities

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 12, 2009

      Board of Directors refuses to hold Senior Management accountable for costly mistakes!

      Claims supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good education reimbusement policies, good group of workers, flexible hours.

      Cons

      Management is very reactionary. There remains no clear vision for the future. Managers come and go. We are in a constant state of flux. Employees are not listened to. No accoutnablility for the poor decisions made by upper management that effect everyone. If some of our managers were running for re-election, they would be voted out because of promises not fullfilled and costly mistakes that have cost millions. I think some of the lay-offs would not have been necessary had senior management not continued down a failed path of pouring millions of dollars into the failed "Member Point" project.

      1.0
      Jan 11, 2009

      Sales and Service have completely suffered since Pouliot and his staff took over this company.

      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The front line employees are the best and most hard working I have ever worked with. The pay is reasonable.

      Cons

      Management does not know what the front line is doing and bad decisions are made. They expect their employees to be perfect. Employees are repremanded for minor infractions that effects the pay raise. Human Resources is no help to the employees...they work for the management that rule in a dictator style.

      Viewing 1444 - 1446 of 1,516 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.