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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,515 total reviews)
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Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jul 12, 2008
Recommend
CEO approval
Business Outlook

Pros

They have good benifits and there pay is competive.

Cons

They laid off a large amount of employees with no plan in place to make up for the additional workload for the remaining employees. There is still a chance that there will be more lay offs and it is very hard to work and do a good job when you are unsure of the future. Insurance Service Vice President is not honest.

2.0
Jul 10, 2008
Recommend
CEO approval
Business Outlook

Pros

As a CSAA employee I have a tremendous amount of freedom to do what is needed to make a difference. Benefits.

Cons

We are in the middle of a reorg and upper management has chosen to down size staff instead of improve marketing and customer service. This will cause further dissatisfaction for customers and take us years to recover from. We did this several years ago and it did not work - why do it again!!!!!!!

4.0
Jul 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Company went to PTO structure several years ago so more flexibility with planning vacations and time off. Company has competitive 401K matching. It also has a pension plan, though not very substantial for none-management employees but anything is better than nothing.

Cons

The salary is very low relative to industry. Growth potential is none existing. Although company & management talk about continuing development, only senior staff are provided opportunities. Company is also moving to Walnut Creek so commute for employees in SF and/or down the peninsula will be very long. With increase cost of gas and/or commute and low salary, working for CSAA is becoming less of a "good thing."

Viewing 1495 - 1497 of 1,515 Reviews

Glassdoor has 1,705 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.