Is CSC a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at CSC have rated their employer with 2.6 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of CSC employees being 3.4 out of 5 stars. Search open Customer Service Associate Jobs at CSC now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at CSC .

Does CSC pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at CSC with 2.2 out of 5 stars based on 19 anonymously submitted employee reviews. This is 27.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at CSC.

What are the top reviewed jobs at CSC?

Senior Associate (50) , Customer Service Representative (45) , Manager (33) , Customer Service Specialist (25) , Associate (22) , Software Engineer (22) , Customer Service Representative (CSR) (20) , Assistant Manager (19) , Customer Service Associate (19) , Client Service Partner (16) , Senior Software Engineer (15) , Team Leader (15) , Sales (13) , Account Manager (11) , Intern (11)

What are the pros of working at CSC according to real employee reviews?

"The people there are great and genuinely want to see you succeed." ((in 112 reviews)); "Good work life balance and learning" ((in 100 reviews)); "Good with all the benefits" ((in 63 reviews)); "You can work from home for 2 days a week." ((in 30 reviews)); "Some teams are great for people with kids." ((in 28 reviews))

What are the cons of working at CSC according to real employee reviews?

"Very poor management especially in the London office." ((in 85 reviews)); "The salary was low" ((in 47 reviews)); "There is a set of 3 or 4 managers that run the development teams." ((in 27 reviews)); "There was also no training or support when I was promoted, which meant I struggled with the workload." ((in 21 reviews)); "Favoritism runs deep." ((in 8 reviews))

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CSC

CSC Customer Service Associate reviews

2.6

62% would recommend to a friend

(19 total reviews)

Rodman Ward III

53% approve of CEO

62% positive business outlook

Ratings by category

3.6

Work/Life balance

2.9

Diversity & inclusion

2.7

Career opportunities

2.4

Senior management

2.2

Compensation and benefits

2.1

Culture & values

Customer Service Associate employees have rated CSC with 2.6 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an average working experience there. CSC is rated 27% below average by Customer Service Associate professionals compared to other employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

19 reviews

3.0

Apr 7, 2021

Good Starter Job

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Work life balance is great

Cons

Upper mobility is not easily accessible

4.0

Jan 8, 2021

Good Company, Solid Benefits

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The people definitely make it worth it. They seem to be getting better about diversity and inclusion. It's a global company, so the positions are stable and consistent.

Cons

The work can be very boring.

5.0

Aug 11, 2020

Working at CSC

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Fun company to work for. Great environment in the office. Everyone is friendly and always willing to help if you need anything. Benefits are great. Room to move up within the company.

Cons

I haven't had a bad experience with the company. From what I have seen, if you ever have a problem with anything, they are more than willing to help resolve it.

Viewing 13 - 15 of 19 Reviews

Jobs at CSC

Associate Client Service Representative (Company Records)

Client Service Representative

Client Service Representative

Customer Service Representative

Associate Client Service Representative

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CSC Customer Service Associate reviews

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Good Company, Solid Benefits

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