Is CSC a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at CSC have rated their employer with 2.6 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of CSC employees being 3.4 out of 5 stars. Search open Customer Service Associate Jobs at CSC now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at CSC .

Does CSC pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at CSC with 2.2 out of 5 stars based on 19 anonymously submitted employee reviews. This is 27.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at CSC.

What are the top reviewed jobs at CSC?

Senior Associate (50) , Customer Service Representative (45) , Manager (33) , Customer Service Specialist (25) , Associate (22) , Software Engineer (22) , Customer Service Representative (CSR) (20) , Assistant Manager (19) , Customer Service Associate (19) , Client Service Partner (16) , Senior Software Engineer (15) , Team Leader (15) , Sales (13) , Account Manager (11) , Intern (11)

What are the pros of working at CSC according to real employee reviews?

"The people there are great and genuinely want to see you succeed." ((in 112 reviews)); "Good work life balance and learning" ((in 101 reviews)); "The benefits are great and there is a core belief customers make us successful and we make each other successful." ((in 65 reviews)); "Flexible work schedule/hours, work from home capability, excellent capacity for horizontal mobility within the organization." ((in 29 reviews)); "Working with good colleagues and clients from all industry sectors." ((in 28 reviews))

What are the cons of working at CSC according to real employee reviews?

"Very poor management especially in the London office." ((in 88 reviews)); "Very low salary and no hike at times" ((in 45 reviews)); "There is a set of 3 or 4 managers that run the development teams." ((in 29 reviews)); "There is absolutely no training and the processes in place very bad." ((in 19 reviews)); "Favoritism runs deep." ((in 9 reviews))

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CSC

CSC Customer Service Associate reviews

2.6

62% would recommend to a friend

(19 total reviews)

Rodman Ward III

53% approve of CEO

62% positive business outlook

Ratings by category

3.6

Work/Life balance

2.9

Diversity & inclusion

2.7

Career opportunities

2.4

Senior management

2.2

Compensation and benefits

2.1

Culture & values

Customer Service Associate employees have rated CSC with 2.6 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an average working experience there. CSC is rated 27% below average by Customer Service Associate professionals compared to other employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

3.0

May 20, 2020

Flexible hours

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The job itself is okay, as long as you understood the basic

Cons

The management can be top if employees are heard

3.0

Feb 12, 2020

Has both pros and cons

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Training program, starting paid time off and friendly co-workers

Cons

Felt employees were micromanaged and the work was very repetitive/mundane

2.0

Dec 17, 2019

Not worth it at all

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Will hire with little to non experience, DEFINTELY DO NOT NEED A DEGREE FOR THIS ROLE, Experience with the legal aspect of business, office manager/ team leader works in another office

Cons

extremely low pay, no commuter benefits, no career advancement opportunity, depressing/ dull work environment, management does not know the job, work on most major holidays, rude coworkers, repetitive job duties every single day, you're expected to go above and beyond despite the extremely low pay you are receiving.

Viewing 16 - 18 of 19 Reviews

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CSC Customer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible hours

Has both pros and cons

Not worth it at all

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