Is CSC a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at CSC have rated their employer with 2.8 out of 5 stars in 32 Glassdoor reviews. This is a lower than average score with the overall rating of CSC employees being 2.9 out of 5 stars. Search open Customer Service (CSR) Jobs at CSC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at CSC .

Does CSC pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at CSC with 2.9 out of 5 stars based on 32 anonymously submitted employee reviews. This is 7.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at CSC.

How happy are Customer Service (CSR) professionals working at CSC?

46% of Customer Service (CSR) employees at CSC would recommend their employer to a friend. This rating has decreased by 48% in the past 12 months. Customer Service (CSR) professionals have also rated CSC with a 3.0 rating for work-life-balance, 5.0 rating for diversity and inclusion, 2.9 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CSC?

Software Engineer (208) , Senior Software Engineer (155) , Project Manager (146) , Senior Consultant (133) , Business Analyst (98) , Consultant (81) , Programme Analyst (79) , Systems Administrator (76) , Manager (66) , Associate Software Engineer (62) , Applications Developer (51) , Systems Engineer (49) , Director (48) , Senior Manager (48) , Principal Consultant (43)

What are the pros of working at CSC according to real employee reviews?

"I am able to work remotely when needed and there if a good work/life balance." ((in 439 reviews)); "Great people and in the past they took care of their people perhaps to a fault." ((in 355 reviews)); "Benefits were good at the time (around 2003) and # of sick days were generous." ((in 245 reviews)); "work culture is good and satisfactory" ((in 177 reviews)); "work from home is nice" ((in 169 reviews))

What are the cons of working at CSC according to real employee reviews?

"Poor management who were continually obsessed with the "bottom line" rather than what was needed." ((in 437 reviews)); "2. Low salary and Hike." ((in 226 reviews)); "Managers are bad and they hardly value you." ((in 159 reviews)); "even when customer is paying) and no training for many years" ((in 148 reviews)); "Frequent Layoffs and job instability." ((in 100 reviews))

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CSC

Now known as DXC Technology

CSC Customer Service (CSR) reviews

2.8

46% would recommend to a friend

(32 total reviews)

Mike Lawrie

55% approve of CEO

24% positive business outlook

Ratings by category

5.0

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.9

Compensation and benefits

2.6

Senior management

2.6

Career opportunities

Customer Service (CSR) employees have rated CSC with 2.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. CSC is rated 27% below average by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

1.0

Mar 10, 2013

you learn about multipule diff life policies

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

the learning to get your series 6 for a new job

Cons

lay off a lot in the last 5 yrs

3.0

Jan 8, 2013

It is ok to retire here, not much prospect

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, acceptable salary, brand name

Cons

Low profit margin, stagnated growth, shaky leadership

5.0

Nov 18, 2012

Senior Management

Account manager

Recommend

CEO approval

Business Outlook

Pros

Excellent processes which is well documented. Data and performance driven.

Cons

There is nothing I can think of as I served there

Viewing 28 - 30 of 32 Reviews

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CSC Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

you learn about multipule diff life policies

It is ok to retire here, not much prospect

Senior Management

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