Is CSC a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at CSC have rated their employer with 2.8 out of 5 stars in 32 Glassdoor reviews. This is a lower than average score with the overall rating of CSC employees being 2.9 out of 5 stars. Search open Customer Service (CSR) Jobs at CSC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at CSC .

Does CSC pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at CSC with 2.9 out of 5 stars based on 32 anonymously submitted employee reviews. This is 7.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at CSC.

How happy are Customer Service (CSR) professionals working at CSC?

46% of Customer Service (CSR) employees at CSC would recommend their employer to a friend. This rating has decreased by 48% in the past 12 months. Customer Service (CSR) professionals have also rated CSC with a 3.0 rating for work-life-balance, 5.0 rating for diversity and inclusion, 2.9 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CSC?

Software Engineer (208) , Senior Software Engineer (155) , Project Manager (146) , Senior Consultant (133) , Business Analyst (98) , Consultant (81) , Programme Analyst (79) , Systems Administrator (76) , Manager (66) , Associate Software Engineer (62) , Applications Developer (51) , Systems Engineer (49) , Director (48) , Senior Manager (48) , Principal Consultant (43)

What are the pros of working at CSC according to real employee reviews?

"I am able to work remotely when needed and there if a good work/life balance." ((in 439 reviews)); "Great people and in the past they took care of their people perhaps to a fault." ((in 355 reviews)); "Benefits were good at the time (around 2003) and # of sick days were generous." ((in 245 reviews)); "work culture is good and satisfactory" ((in 177 reviews)); "work from home is nice" ((in 169 reviews))

What are the cons of working at CSC according to real employee reviews?

"Poor management who were continually obsessed with the "bottom line" rather than what was needed." ((in 437 reviews)); "2. Low salary and Hike." ((in 226 reviews)); "Managers are bad and they hardly value you." ((in 159 reviews)); "even when customer is paying) and no training for many years" ((in 148 reviews)); "Frequent Layoffs and job instability." ((in 100 reviews))

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CSC

Now known as DXC Technology

CSC Customer Service (CSR) reviews

2.8

46% would recommend to a friend

(32 total reviews)

Mike Lawrie

55% approve of CEO

24% positive business outlook

Ratings by category

5.0

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.9

Compensation and benefits

2.6

Senior management

2.6

Career opportunities

Customer Service (CSR) employees have rated CSC with 2.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. CSC is rated 27% below average by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

2.0

Jul 9, 2014

Customer Support Analyst

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

nice people, benefits from the company

Cons

bad management, unprofessional attitude in mid management

3.0

Apr 27, 2014

Once great place to work. Rough times now

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunities. An entrepreneurial soul can really spread his wings.

Cons

Going through big changes and reducing work force. You could be laid off tomorrow.

2.0

Dec 17, 2013

Politics

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, okay salary, good personalities in interview process,

Cons

The people always seem nice at first but will back stab the hell out of you if you stay long enough. The training is horrible, does not prepare you for the real work. On top of the training being long as hell, which is a waste. A very high turnover. If you plan on working there you better have some thick skin and be able to multi-task and take being yelled and cursed at over the phone. Everyone there cries....On top of that you have no life but they claim they are working on scheduling but that's only if employees are willing to stay and judging by my experience there are not many stay. THEY ARE CRAZY!

Viewing 19 - 21 of 32 Reviews

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Help Desk Technician Tier 2

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CSC Customer Service (CSR) reviews

Ratings by category

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Customer Support Analyst

Once great place to work. Rough times now

Politics

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