Item: CSC
Rating: 3
Author: Current employee - Customer Service Representative

Question 1

Is CSC a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at CSC have rated their employer with 2.8 out of 5 stars in 32 Glassdoor reviews. This is a lower than average score with the overall rating of CSC employees being 2.9 out of 5 stars. Search open Customer Service (CSR) Jobs at CSC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at CSC.

Question 2

Does CSC pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at CSC with 2.9 out of 5 stars based on 32 anonymously submitted employee reviews. This is 7.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at CSC.

Question 3

How happy are Customer Service (CSR) professionals working at CSC?

Accepted Answer

46% of Customer Service (CSR) employees at CSC would recommend their employer to a friend. This rating has decreased by 48% in the past 12 months. Customer Service (CSR) professionals have also rated CSC with a 3.0 rating for work-life-balance, 5.0 rating for diversity and inclusion, 2.9 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at CSC?

Accepted Answer

Software Engineer (208), Senior Software Engineer (155), Project Manager (146), Senior Consultant (133), Business Analyst (98), Consultant (81), Programme Analyst (79), Systems Administrator (76), Manager (66), Associate Software Engineer (62), Applications Developer (51), Systems Engineer (49), Director (48), Senior Manager (48), Principal Consultant (43)

Question 5

What are the pros of working at CSC according to real employee reviews?

Accepted Answer

"I am able to work remotely when needed and there if a good work/life balance." ((in 439 reviews)); "Great people and in the past they took care of their people perhaps to a fault." ((in 355 reviews)); "Benefits were good at the time (around 2003) and # of sick days were generous." ((in 245 reviews)); "work culture is good and satisfactory" ((in 177 reviews)); "work from home is nice" ((in 169 reviews))

Question 6

What are the cons of working at CSC according to real employee reviews?

Accepted Answer

"Poor management who were continually obsessed with the "bottom line" rather than what was needed." ((in 437 reviews)); "2. Low salary and Hike." ((in 226 reviews)); "Managers are bad and they hardly value you." ((in 159 reviews)); "even when customer is paying) and no training for many years" ((in 148 reviews)); "Frequent Layoffs and job instability." ((in 100 reviews))

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