Is CSC a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at CSC have rated their employer with 2.8 out of 5 stars in 32 Glassdoor reviews. This is a lower than average score with the overall rating of CSC employees being 2.9 out of 5 stars. Search open Customer Service (CSR) Jobs at CSC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at CSC .

Does CSC pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at CSC with 2.9 out of 5 stars based on 32 anonymously submitted employee reviews. This is 7.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at CSC.

How happy are Customer Service (CSR) professionals working at CSC?

46% of Customer Service (CSR) employees at CSC would recommend their employer to a friend. This rating has decreased by 48% in the past 12 months. Customer Service (CSR) professionals have also rated CSC with a 3.0 rating for work-life-balance, 5.0 rating for diversity and inclusion, 2.9 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CSC?

Software Engineer (208) , Senior Software Engineer (155) , Project Manager (146) , Senior Consultant (133) , Business Analyst (98) , Consultant (81) , Programme Analyst (79) , Systems Administrator (76) , Manager (66) , Associate Software Engineer (62) , Applications Developer (51) , Systems Engineer (49) , Director (48) , Senior Manager (48) , Principal Consultant (43)

What are the pros of working at CSC according to real employee reviews?

"I am able to work remotely when needed and there if a good work/life balance." ((in 439 reviews)); "Great people and in the past they took care of their people perhaps to a fault." ((in 355 reviews)); "Benefits were good at the time (around 2003) and # of sick days were generous." ((in 245 reviews)); "work culture is good and satisfactory" ((in 177 reviews)); "work from home is nice" ((in 169 reviews))

What are the cons of working at CSC according to real employee reviews?

"Poor management who were continually obsessed with the "bottom line" rather than what was needed." ((in 437 reviews)); "2. Low salary and Hike." ((in 226 reviews)); "Managers are bad and they hardly value you." ((in 159 reviews)); "even when customer is paying) and no training for many years" ((in 148 reviews)); "Frequent Layoffs and job instability." ((in 100 reviews))

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CSC

Now known as DXC Technology

CSC Customer Service (CSR) reviews

2.8

46% would recommend to a friend

(32 total reviews)

Mike Lawrie

55% approve of CEO

24% positive business outlook

Ratings by category

5.0

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.9

Compensation and benefits

2.6

Senior management

2.6

Career opportunities

Customer Service (CSR) employees have rated CSC with 2.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. CSC is rated 27% below average by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

1.0

Nov 30, 2013

Very poor company, cheap place to work, a good chance for corporate psychopaths.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you don't expect much you can hide yourself here for quite a long time, live your employment life undisturbed May be a good starting job. May be a great place for you to work if you are a corporate psychopath.

Cons

Horrible Management - if you can call it like that. 0 responsibility to client, cheating on SLA stats, low quality of customer service. No Quality Management, nobody takes care. The office location.

2.0

Oct 27, 2013

Good only as start job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

International environment, place to learn

Cons

noisy open space, lot of pressure, emphasis on quantity, not quality of work

1.0

Oct 24, 2013

The worst company ever

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

international environment, relative flexible working, appropriate salary

Cons

rude and aggressive colleagues commenting on somebody's hygiene, unprofessional aproach of management and more senior stuff, stress related work, no motivation for developing personal's skills, poor organisation and lack of information given to employees, no training given to the new comers

Viewing 22 - 24 of 32 Reviews

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CSC

CSC Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very poor company, cheap place to work, a good chance for corporate psychopaths.

Good only as start job

The worst company ever

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