Many of the corporate processes have significant room for improvement.
The most recent and significant change which is the most detrimental to the employees and company is the staffing process. The changes made this past summer have resulted in most employees having great difficulty getting a new project assignment in a timely manner, let alone one that is strategically aligned with their skills, and of a long enough duration to avoid remaining on the RIF list. The GlobalSource system is a broken process. There is no workflow, to track the application to a staffing requisition, nor any business rules to ensure that a timely response is provided from hiring managers to internal candidates. Internal manager-to-manager communications advocating for an employee also go unanswered often. The most common end result is Reduction-In-Force (layoff). The number of employees in need of an assignment has been less than the number of open requisitions in the past year, so the problem is not a shortage of work.
The second most significant shortfall is compensation and promotions. Compensation has been flat for most people in the past three years. The annual employee appraisal process and model is poor at best, compounded by using a recently instituted bell-curve scoring.
Third, the financial tight-fistedness that shines through in many corporate decisions makes it obvious that financial performance is taking precedence over any common sense, regardless of cost, without cost-benefit analysis. The changes made effective July 5 2014 were not ethical, specifically in regard to forcing employees to use vacation leave for company shutdown purposes. Also, the particulars of paying out the cash value of unused vacation hours is highly questionable.
There are lots of other issues, but those three are the majors ones that should be seriously considered by the executives for how to turn the company around and begin to regain the trust of long-time employees. Until then folks are going to continue leaving until the identity of CSC has evaporated. The revolving door has spun so fast with personnel coming and going in the psat couple years, that it has blown away, the exit door is wide open 24 hours a day.
