CSC ServiceWorks reviews

By the end of 2014? EVERYTHING!!! As mentioned, Health Insurance took a nose dive. Corporate spent more time investing in buying every company they could get their hands on and left employees hanging with tiny insulting annual raises of maybe 25 centso while the cost of living skyrockets. Also, the company spends countless money on salaries of useless security crews that spend their whole day driving around in more company vehicles nationwide trying to set up employees to be fired by placing a handful of quarters inside a machine and creating a service call and going back to check and see the the whole damn 3 or 4 dollars in quarters was still there??? What an incredible waste of payroll dollars that easily cost more than the few bucks in quarters they purposely stash to entrap their technicians. I have seen the most knowledgeable technicians fired because of discrepancies over quarters. There's no proof at all that a tech takes money, they just fire them for the discrepancy of the quarters being where they claim they left them. Although they have NO proof that they placed them there to begin with. The merger with MacGray has also proved to be crippling to this company, at least in the Elkridge MD district... employees are job hunting to get out in droves... Also numerous techs were ALWAYS denied job promotions clearly because managers were not willing to give up their trained techs so career oppurtunities were non exsist... save yourself from a stressful experience.

Since merging with several other companies things took a down turn. First was the merger with Air Serv which resulted in a bunch of people asking such stupid questions as why it takes longer to collect a laundry location over an air machine location (I've had 54 machine locations in laundry, most at any one air location was 4). Then we merged with Mac Grey. After a transfer I ended up being a Coinmach employee working for a Mac Grey branch. Coinmach at one time gave a crap about the quality of their work, but these Mac Grey people didn't. Poor documentation, worse dedication to their customers. Multiple times managers would make promises to meet with customers directly and then would cancel and not inform the customer resulting in us entry level guys getting yelled at. Not to mention that because the two companies were in the same industry but did things differently resulted in a ton of problems adapting. There was also this certain level of performance Mac Grey demanded that wasn't accounting for this difference in policy which was never amended properly. For example, yes it is possible to open a bunch of laundry machines all using the same key but at times I had over 20 keys on me because Coinmach locations would use that many. Just the whole entire operation was screwy. I did my best, I worked my fingers to the bone, day and night, rain or sun, sometimes many unpaid hours of overtime that I would be further punished for if my manager ever found out I worked them, but none of it matter. In the end I was fired.