CSC ServiceWorks reviews

3.4

60% would recommend to a friend

(311 total reviews)
avatar

Rodrigo (Rod) Castellanos

64% approve of CEO

48% positive business outlook

CSC ServiceWorks has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSC ServiceWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

311 reviews
1.0
Dec 27, 2024

Clown show

Recommend
CEO approval
Business Outlook

Pros

You get to drive in circles alot.

Cons

Management at every level is an absolute joke. When the way the pay structure with using employee owned tools was brought to their attention they acted as if I was doing something wrong. It's a good ol boys club. If you're not in. You're out... Stay away unless you are the type that is looking for a reason to start a lawsuit.

3.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Met some very bright and insightful leaders who gave introductory exposure to LEAN and Continuous Improvement practices.

Cons

Don't listen to their people, and as a result lost touch with customer base causing exodus of clients. It's a losing culture environment that seems more interested in regularly trying something new than making it work.

2.0
Aug 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great team and extremely helpful coworkers

Cons

If you’re willing to lie to customers, this is the job for you. Managers care about nothing but new signatures. They don’t care how you get them. Operations does their best with what they have, but there is absolutely zero communication to the customers or AMs regarding machine replacements and installation. The teams use to be really diverse, but now most new hires are white men. They move the goal post every year when it comes to commission. They rave about how there’s so much money to be made and then make it harder for you to actually make more money. They hammer it home that sales needs to be your main focus while you’re bombarded with service issues, commission inquiries, install updates and even questions that Customer Service could’ve answered, but pass off to you. Always negotiate your salary because the pay disparity among other AMs is outrageous.

Viewing 13 - 15 of 311 Reviews

Glassdoor has 319 CSC ServiceWorks reviews submitted anonymously by CSC ServiceWorks employees. Read employee reviews and ratings on Glassdoor to decide if CSC ServiceWorks is right for you.