Cons
• Lack of support for employees outside of work. There are attempts at morale boosters (talent shows, t-shirt contests, Halloween contests). However, more important things like paid maternity/paternity leave are non-existent. (Accrued PTO would not cover the standard 6 weeks of parental leave after the adoption/birth of a child.) I will caveat this by saying that they are very understanding of family issues and will accommodate you to the best of their ability. I just think benefits could be improved upon.
• Time Doctor is invasive and used as a system for punishment and micro-management. I understand the need to know that the person working is the person you hired. However, you don’t need to take photos of employees in their homes every 10 minutes. There are also regular reviews by assistants that look for you using your phone, not looking at the computer screen, being away from your desk temporarily, or not having your camera uncovered. If it’s being used to verify identity and work completion, it’s understandable. If it’s being used as a way to micro-manage your team, it becomes big brother and shows a lack of trust in the people they hire.
o The President will argue this is necessary due to some people not always working the hours you are supposed to. (I’ll admit I was one of them.) However, when I worked from my mobile phone, tablet, etc when my children were in the hospital etc that work was not considered valid because it wasn’t via Time Doctor. Management’s argument to that was that I was not a trustworthy employee. There’s no instance where they will reconsider Time Doctor. So, it’s something you must learn to work with.
o Again, this is something I’ll admit I had personal issues with and honestly, they put up with way longer than they should have. However, I have at least expressed my feelings on it.
• Wages are not great. I know from both myself and others who I worked with in various areas (offshore, western US, eastern US), what you are paid is not industry standard. This is understandable when you start off, especially with little experience. However, they will continue to pay you the least they can get away with, even when you are providing a lot of value to the company. The benefits they offer really don’t offset the lack of proper pay raises.
• A small, but visible issue with dishonesty and petty behavior. If you have a good idea, take it to the CEO or President yourself, otherwise it is likely your direct manager will take the credit for it. I experienced this a couple of times, but I should’ve spoken up.
• They do have a habit of working employees to the point of burnout. I have seen it argued that they don’t. I worked upwards of 30 accounts as a Digital Producer. I can say that was during a period when we were a bit short-staffed. They claim they have enough staff to handle situations. So, I really feel that if that is truly the case, the issue is in how employees are managing their time.