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      CTS

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      CTS reviews

      3.8

      70% would recommend to a friend

      (576 total reviews)

      64% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.3

      Senior management

      3.3

      Compensation and benefits

      CTS has an employee rating of 3.8 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      576 reviews
      5.0
      Apr 9, 2019

      Recent addition but really enjoying it so far.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      25 days annual leave with the possibility of buying or selling 5 Pluralsight training access Private health support to cover dentists/massage/other health issues including family Pool table and games consoles with stocked breakout bar Discounted tech and bikes Great team of guys in tech team The renovated environment is a positive workspace Fast paced with lots of exposure to a range of technologies and different platforms A genuine spirit and appetite to improve for staff and clients

      Cons

      The business has undergone a transformation and difficult decisions have been required which have upset some but provided a platform for others Remote working is difficult to do but the business is investing in software phones which may change that

      avatar
      CTS Response
      7y
      Hello, great to hear that you’re settling in well. I’m also happy to see that you’re enjoying some of the benefits we offer to our team, this is something we’ve worked hard to develop over the last few months. It’s an exciting time to join as we continue to grow as a business and enhance our service offering. We’re committed to making CTS a great place to work and providing opportunities for our staff to develop their skills so they can reach their full potential. Thanks for the review, I look forward to working with you to drive our business forward. - Response posted on behalf of Nigel Wright, CEO
      1.0
      Apr 5, 2019

      Shambles of a company with no morals

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None - I have to find 5 words, unfortunatly there isnt anything positive to write about this company. Before the Private investment , we were like a family and a strong team. Since the investment, the company is now full of power blood sucking upper managment. Morale is at an all time low. Dont be sucked into the lies about it being a company who care about there employees. Converge DO NOT and will NOT care..........

      Cons

      No flexiable working (God forbid if you need to take a docs appointment) No respect to members of staff (old or new) Over priced solutions with finger in the air pricing depending on how the sales team or account manager think they can get away with. Waited years for change to happen. Since the new CTO, things have now become worse! If you leave, and have outstanding expenses, dont expect them to pay out. Internal management will reject them, without explaination. (Small claims court will be the only way!) If you dont require a work life balance, and you dont feel the need need feel appreciated in your job, CTS is for you!

      avatar
      CTS Response
      7y
      Hello, I’m disappointed to read your review although I appreciate the time taken to provide feedback. As a fast-growing company that is now private equity backed, we have made a number of changes to prepare for future growth over the last 12 months. I admit that we don’t always get it right, but I do believe that we always strive to make decisions that are in the interests of our staff. I am concerned that you say CTS does not care. We have recently introduced a number of new employee benefits and initiatives to improve communication and gather feedback, but perhaps we should look to introduce satisfaction measures to ensure we’re making positive changes across the business. This is something we will look into. Finally, there are a couple of points within your review that I wish to address. Firstly, I want to be clear that we do not restrict the ability to attend medical appointments, and secondly, expenses are paid in line with our company policy. If you believe that you have not received an amount owed, I encourage you to get in touch so this can be rectified. - Response posted on behalf of Nigel Wright, CEO
      2.0
      Nov 7, 2018

      Converge - Before and After Private Equity

      Senior management
      Recommend
      CEO approval
      Business Outlook

      Pros

      State of the art office environment. Great bunch of guys on the service desk. Access to Pluralsight for knowledge enhancement.

      Cons

      Too many Chiefs, not enough Indians. Since PE investment, company aura very negative. Low morale on service desk. Unappreciated Staff. Overly aggressive CEO. Clueless Senior Management. Below market value salaries. Inability to recruit or retain Staff. Terrible solutions to Clients. Service one of the worst I've experienced for Clients. Between 5 and 8 P1 tickets per day.

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      ReviewsCTS reviews

      Glassdoor has 626 CTS reviews submitted anonymously by CTS employees. Read employee reviews and ratings on Glassdoor to decide if CTS is right for you.