CVS Health reviews

•Only part-time hours for non-management staff (I can only speak for non-pharmacy associates). •You work ALONE in the front of the store because management is usually in the stockroom or running a round the store and putting products away. •The work is tiring because you cannot have any other human interaction besides customers and on top of taking care of them (which is draining for only ONE cashier every 5-6 hours), you must keep front of store pristine AND stock merchandise AND answer phone AND work in the photo lab, in other words, expectations are ABSURD. •If you mess up one week, they cut your hours to a bare minimum... forcing you to find another job which is what I am doing now. •The makeup department is a mess and customers easily steal stuff from there because it’s far away from the register and as cashiers we are not supposed to be too far away From the front. •CVS DOES NOT have a care for their makeup department because they are more of a pharmacy. It sucks that as clerks we help customers the bare minimum with this because we are stuck at the register and it’s always only ONE associate on the floor every shift so we cannot spend much time talking and suggesting items to them. •STOP cutting employee hours and put more than one other associate every shift because we need the support on the floor and YOU need to make store goals. Think about this CVS, if you have more employees on the floor helping customers then you would be able to meet your sales goals every day. We DONT meet them because we barely have employees in the store!!! Get real!! •My store has a mice problems and some customers started noticing them more where candies are under the register. Disgusting and unsanitary!! I hope they close that store down.

Training is insufficient especially when your dealing with older people, and medications. You are not trained in everything, which I understand is not possible because there is so much information that you will not be able to retain it all. But when you're on the floor taking calls they EXPECT you to know everything. Or you can spend a long time researching the answer while making the member wait a long time on the phone. They will tell you over and over again that they don't expect you to know this or that, but believe me they do, your job depends on it. You will feel so overwhelmed you won't want to come into work some days because you will fear getting a corrective action for their unorganized grievance process. I finally left after I saw good people let go and you can hear reps around you with horrible attitudes and talking to members like that with improper grammar but yet there they sit representing the company.