Is CWS Apartment Homes a good company to work for?

CWS Apartment Homes has an overall rating of 3.9 out of 5, based on over 300 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 68% of employees would recommend working at CWS Apartment Homes to a friend and 56% have a positive outlook for the business. The best reviews about CWS Apartment Homes have been left by employees working as Assistant Community Director , Community Director and Leasing Consultant .

Does CWS Apartment Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, CWS Apartment Homes employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at CWS Apartment Homes. This rating has been stable over the past 12 months.

How satisfied are employees working at CWS Apartment Homes?

68% of CWS Apartment Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CWS Apartment Homes 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at CWS Apartment Homes?

Leasing Consultant (74) , Community Director (42) , Assistant Community Director (19) , Assistant Manager (8) , Leasing Professional (8) , Maintenance Technician (8) , Assistant Community Manager (6) , Community Manager (5) , Leasing Agent (5) , Regional Director (4) , Leasing Specialist (3) , Property Manager (3) , Assistant Property Manager (2) , Front Desk Receptionist (2) , Leasing (2)

What are the pros of working at CWS Apartment Homes according to real employee reviews?

"Pay was good but they worked you like a dog" ((in 21 reviews)); "Everything about the company is great including the benefits and the management." ((in 20 reviews)); "We having an amazing training department that is truly remarkable with the delivery of relevant material." ((in 15 reviews)); "Great core values" ((in 10 reviews)); "Great people are here all" ((in 10 reviews))

What are the cons of working at CWS Apartment Homes according to real employee reviews?

"No growth opportunities at all ." ((in 11 reviews)); "• Promotions are based on favoritism, not merit" ((in 7 reviews)); "Terrible company with terrible leadership on the corporate level." ((in 7 reviews)); "Higher up you go, less work life balance." ((in 6 reviews)); "Regional managers will through you under the bus and don't think twice about it." ((in 5 reviews))

What are the top reviewed CWS Apartment Homes locations?

Austin , Houston , Dallas , Atlanta , San Antonio , Charlotte , Raleigh , Denver , Seattle , Fort Worth , Plano , Richardson , Katy , Tyler , The Woodlands , Cave Creek , Phoenix , Arlington , Flower Mound , Frisco , Conroe , Spring , Webster , Broomfield , Castle Rock , Orlando , Duluth , Sandy Springs , Dallas-Fort Worth

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CWS Apartment Homes

CWS Apartment Homes reviews

3.9

68% would recommend to a friend

(295 total reviews)

Gary Carmell

89% approve of CEO

56% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.8

Career opportunities

3.5

Senior management

CWS Apartment Homes has an employee rating of 3.9 out of 5 stars, based on 295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CWS Apartment Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

295 reviews

1.0

Sep 10, 2016

Terrible Experience

Community director

Recommend

CEO approval

Business Outlook

Pros

The two things I liked about CWS were the way they manage career apparel (you get gift cards to spend at approved retailers), and their employee appreciation day.

Cons

- WAY to clique-y. Regional Director was personal friends with some of the Community Directors and it showed through preferential treatment. I believe that upper level management knew this, but did not see a problem with it. - Lots and lots of drama. They seemed to thrive on it. Personal feelings had way too much influence on professional decisions. - They like to do everything the hard way. Processes and procedures were cumbersome and inefficient. - Training was extremely boring and did not engage or excite. The trainers were both condescending. - Upper level management feigned support for onsite teams but you could tell that at the end of the day they only had their best interest at heart. - Medical benefits were so expensive they were unaffordable. Then I ended up with a penalty at tax time for not having insurance.

CWS Apartment Homes Response

Thank you for the candid review of our company, we are glad to see that programs like career apparel were of value to you. We do appreciate our employees and work hard to make sure every team member knows it. We are disappointed to see that you have listed many items that fell short of your expectation, while a member of our team. A foundational component to our culture is a “Respect for People”. When we are made aware of situations that are not in alignment with our values, we take them very seriously and look into them. Please know we will take each item you have listed, under consideration. It is through feedback like yours that we get better at being an employer of choice in our industry. CWS Apartment Homes

4.0

Mar 20, 2016

Great company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company culture and values, supportive upper management, hardworking employees are valued and appreciated. Company outreach program is encouraged and allows employees to give back to local community.

Cons

I believe pay and medical benefits can be more competitive compared to other management companies in the area. Otherwise, great company to work for.

CWS Apartment Homes Response

We are happy to see you believe we have a great company! We also appreciate your time investment in filling out a review of our organization. At CWS Apartment Homes we understand our associates work hard and we do our best to support our associates at every turn. We understand that being competitive in our industry is what will allow us to retain the amazing talent we have currently have within our company. With that said, we have been analyzing where we rank in the multifamily industry and as a result have made some adjustments that we are confident you will be pleased with as we move into 2017. Thank you, CWS Apartment Homes

1.0

Jun 5, 2015

Cheap company with high standards

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

$1000 video shop bonus, $500 Apparel Card (we pay for the other half), nice accommodations while in training in Austin

Cons

Where do I begin: -Overworked for little to no pay (slavery) -While you are stuck working EVERY Saturday- whether you are scheduled or SHORT STAFFED (which is all the time) you are NOT ALLOWED TO TAKE OFF A MONDAY to at least enjoy 2 full days off -Office is NEVER allowed to close- Not for team meetings, team lunches or gatherings -No team or company functions -They ask you to host resident events, however community directors are never present -High employee turnover (SAYS A LOT when long term employees leave) -Training is a joke. If you are new to the industry, you would be lost in their training held in Austin -They do NOT promote from within

CWS Apartment Homes Response

10y

Thank you for taking the time to give us candid feedback regarding your experience with our company. We are disappointed you have been frustrated and unhappy while being part of our team. At CWS Apartment Homes, we value each one of our associates. Including our onsite personnel, we understand they are in the field working hard every day! Leasing Consultants truly are the “face” for new customers walking in the door as well as our existing customers. Please know that we thank you for all the hard work and Saturdays you have put in, hard work in our organization does not go unnoticed. We do keep regular business office hours for our residents Monday through Saturday and Sunday offices are closed. This 6-day schedule is an area that makes us unique in our industry, as many management companies remain open on Sundays. CWS Apartment Homes observes all major holidays so that our associates can spend time with family. There are company sponsored “Fun Days” by region to reward our team for hard work. Additionally, once you have earned vacation time you may request time off 30 days before the event occurs. Regarding training we feel that we have a very robust curriculum for each associate. We are so dedicated to supporting all associates through training that we pay for their travel, hotel, and meal expense for a week upon being newly hired with us. As always, we strongly encourage our associates to reach out to the leadership within our organization to discuss anything they are frustrated or upset with. We are committed to being an employer of choice.

Viewing 22 - 24 of 295 Reviews

Jobs at CWS Apartment Homes

Assistant Community Director

Assistant Community Director

Operations Applications Analyst (Yardi Experience Preferred)

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