Is CWS Apartment Homes a good company to work for?

CWS Apartment Homes has an overall rating of 3.9 out of 5, based on over 300 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 68% of employees would recommend working at CWS Apartment Homes to a friend and 56% have a positive outlook for the business. The best reviews about CWS Apartment Homes have been left by employees working as Assistant Community Director , Community Director and Leasing Consultant .

Does CWS Apartment Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, CWS Apartment Homes employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at CWS Apartment Homes. This rating has been stable over the past 12 months.

How satisfied are employees working at CWS Apartment Homes?

68% of CWS Apartment Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CWS Apartment Homes 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at CWS Apartment Homes?

Leasing Consultant (74) , Community Director (42) , Assistant Community Director (19) , Assistant Manager (8) , Leasing Professional (8) , Maintenance Technician (8) , Assistant Community Manager (6) , Community Manager (5) , Leasing Agent (5) , Regional Director (4) , Leasing Specialist (3) , Property Manager (3) , Assistant Property Manager (2) , Front Desk Receptionist (2) , Leasing (2)

What are the pros of working at CWS Apartment Homes according to real employee reviews?

"Pay was good but they worked you like a dog" ((in 21 reviews)); "Everything about the company is great including the benefits and the management." ((in 20 reviews)); "We having an amazing training department that is truly remarkable with the delivery of relevant material." ((in 15 reviews)); "Great core values" ((in 10 reviews)); "Great people are here all" ((in 10 reviews))

What are the cons of working at CWS Apartment Homes according to real employee reviews?

"No growth opportunities at all ." ((in 11 reviews)); "• Promotions are based on favoritism, not merit" ((in 7 reviews)); "Terrible company with terrible leadership on the corporate level." ((in 7 reviews)); "Higher up you go, less work life balance." ((in 6 reviews)); "Regional managers will through you under the bus and don't think twice about it." ((in 5 reviews))

What are the top reviewed CWS Apartment Homes locations?

Austin , Houston , Dallas , Atlanta , San Antonio , Charlotte , Raleigh , Denver , Seattle , Fort Worth , Plano , Richardson , Katy , Tyler , The Woodlands , Cave Creek , Phoenix , Arlington , Flower Mound , Frisco , Conroe , Spring , Webster , Broomfield , Castle Rock , Orlando , Duluth , Sandy Springs , Dallas-Fort Worth

CWS Apartment Homes reviews

3.9

68% would recommend to a friend

(295 total reviews)

Gary Carmell

89% approve of CEO

56% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.8

Career opportunities

3.5

Senior management

CWS Apartment Homes has an employee rating of 3.9 out of 5 stars, based on 295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CWS Apartment Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

295 reviews

1.0

Sep 18, 2021

Bad, Bad, Bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They offer ok benefits, but not great

Cons

No one is held accountable for their work - whether it be good or bad. Pay is not nearly enough, especially not to survive in Austin. Employees can't even afford rent with their 20% discount.

1.0

Oct 8, 2020

Beware of the lies

Maintenance

Recommend

CEO approval

Business Outlook

Pros

Would be interaction with the residents

Cons

No support from the team at all your told that there for you but it's just nothing but a bag of lies .and do not dare make a complaint to HR they will immediately contact the person you're complaining about without investigating any facts you will be retaliated against and eventually fired they make you live by their five core values yet though the community director can and will literally harass you and create hostile workplace and try to get anyone that complains fired or kicked out of the building. So my advice is do your homework there's a lot of smoke and mirrors here and all cared about is money and not the culture or the people

5.0

May 1, 2019

10 Years & Counting!

Community director

Recommend

CEO approval

Business Outlook

Pros

**Great benefits and pay! Sure, you can find places that pay a little more if you really want to, but CWS has competitive pay and are always comparing to other companies to make sure they are providing the best pay possible for all positions. **LOTS of training! The training and education at CWS is ongoing and actually worth it! CWS does not weigh you down with cookie cutter classes from a 3rd party source. They have an education department that rolls out new policies when needed and do a great job of making sure each team member is on board! Not too many surprises, which is nice. **CWS has a high focus on culture! We have monthly sales meetings with Marketing where we get together as an entire region. This includes Leasing, Asst. Managers, and Managers. We are able to get to know each other and depend on each other as resources and mentors within our own company! **High Level of Appreciation & Recognition! I am constantly praised and told how I am improving my community and CWS as a company. Even when there are areas that require more focus or something didn't work out as planned, CWS views these situations as learning opportunities not as disciplinary moments. **Lots of growth! I started out in the industry with CWS 10 years ago and have grown within this company. Others have left and, more times than not, come back! Or try to at least. The company, it's self, is growing as well!

Cons

Just like with any company, there are times where I wish the reins were a little looser. However, I do understand that consistency within the company is important for it's success. You do have to get approval from a Regional or higher up for any sort of rent edit, even if it is due to a technical error. They also have semi-annual audits that happen remotely, without notice. Of course, this helps everyone be consistent at all times since you never know when it's going to happen, but it can be frustrating if you had a crazy or unique day. Sometimes resident issues or other items become more important than completing a renewal packet in OneSite and if it happens to be that one day you're being audited, well you're out of luck! If we got a 24 hour notice, at least we could have a short period of time to make sure those small items were addressed. 99% of upper management is great! But there are a few people who are very "reactionary." If an owner or partner has a question, it seems that instead of providing them with a simple answer we go out of our way to provide them with a solution they didn't ask for or a spreadsheet that provides them with extensive/additional information that wasn't asked for. Trust me, I get it! Owners & partners are special and to be respected on a whole different level, but if they ask us to jump, let's ask "how high?" and not create a spreadsheet to show how high, far, and long each person jumped. Our time is valuable!

CWS Apartment Homes Response

6y

We need to thank you twice! First, for more than 10 years of service, and then for such an awesome review. We love that you have so many great things to say about CWS Apartment Homes and that you feel our culture in your everyday interactions. We are always looking for ways to improve overall, and also in specific areas. We thank you for your honest feedback about ways that we can improve and we will be sharing your insight with the appropriate people. We appreciate you going out of your way to provide us with detailed information about your experience and also suggestions for improvement. You appear to be a solutions-oriented person. Thank You for all that you’re doing with CWS! We are proud to have you on our team and we look forward to your continued success with us!

Viewing 25 - 27 of 295 Reviews

Jobs at CWS Apartment Homes

Assistant Community Director

Assistant Community Director

Operations Applications Analyst (Yardi Experience Preferred)