CWT reviews

3.5

60% would recommend to a friend

(1,445 total reviews)

Patrick Andersen

42% approve of CEO

32% positive business outlook

CWT has an employee rating of 3.5 out of 5 stars, based on 1,445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CWT employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Oct 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I had been an employee for over 10 years, and experienced a great deal of upward mobility. I worked with many people who I thought very highly of, and respected their opinions. Early on, the Carlson family helped breed a family atmosphere in what we were doing, despite being one the largest corporate travel companies on the planet - but things really changed when they left.

Cons

Where I once saw a lot of opportunity, those opportunities quickly started to dry up - in its place, a lot of broken promises, and carrots dangled. The good folks who I looked up to started trickling off to other opportunities with other companies - projects started to become silo'd, and sharing of information was almost non-existant. Then came the offshoring, and reorganization of middle management into gifted director level jobs. Working from home was no longer allowed, certain perks disappeared without explanation, 401k matching gone. I once felt I could retire with CWT, but eventually even I saw the writing on the wall. Then came actual threats - after years of flawless performance, a manager actually dared me to find an employer who would compensate me as generously as CWT does....I turned in my resignation four weeks later.

2.0
Jul 28, 2016

All over the board

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay, some great people to work with.

Cons

Hours are not consistent. Constant changes. Non-working technology. Emphasis on $$ over people. Not enough people to handle the workload. Reactionary management rather than proactive. Smoke and Mirrors attitude towards communicating business needs/goals/results to workforce. Departments do not seem to communicate with each other on projects.

1.0
Apr 11, 2020

Very bad HR policies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home flexibility Work life balance

Cons

1. I would like to highlight the highly discriminatory furlough carried out by CWT, due to Covid-19, in the US. The company decided to retain foreign employees on an H1B visa and put on involuntary leave without pay American citizens and Permanent Residents. 2. There is no proper HR policy in place to promote employees with potential and groom talent for broader responsibilities. Has a lot of long tenured employees who add little or no value to their roles and stop upward mobility of more talented employees.

Viewing 4 - 6 of 1,445 Reviews

Glassdoor has 1,786 CWT reviews submitted anonymously by CWT employees. Read employee reviews and ratings on Glassdoor to decide if CWT is right for you.