CWT reviews

3.5

60% would recommend to a friend

(1,445 total reviews)

Patrick Andersen

42% approve of CEO

32% positive business outlook

CWT has an employee rating of 3.5 out of 5 stars, based on 1,445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CWT employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jan 19, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

High salary, good benefits, and excellent training.

Cons

Management Management Management Management Management

4.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Working remotely, great working environment.

Cons

Navigating two separate layoffs both before and after an acquisition is challenging for anyone, especially when your future is unclear. Being laid off in 2024 rehired in 2025 and then released again after being assured my role was secure only added to that uncertainty. I fully understood the risks of returning to CWT during such a transitional period, but the experience highlighted how crucial clear communication and consistent leadership are during an acquisition. This was not about the work or the people both of which were positive but rather about how the transition from CWT to Amex GBT was managed. My hope is that sharing this helps future employees understand the environment and encourages stronger communication during periods of change.

Viewing 7 - 9 of 1,445 Reviews

Glassdoor has 1,786 CWT reviews submitted anonymously by CWT employees. Read employee reviews and ratings on Glassdoor to decide if CWT is right for you.