Cable One reviews

There is always a fine line where too much of a good thing can become a negative. While it is great that Cable One is actively creating new products and services for customers, too much change at once can create too many open projects and tasks at once. When projects are properly managed with time and resources this is not an issue, but Cable One like to push ahead and keep to tight timelines, even when it isn’t necessarily in the best interest of the project. It seems at times that all the rapid changes can contribute to communication issues between departments, from groups within the corporate office out to local offices. Overall, Technology Services at Cable One has a good culture, but there has been a little bit of a downward trend in the last few years. Fortunately, there have been some recent changes that have been occurring that seem to be the start of moving us back in the right direction, to bring the group back from being good to great. Some departments have outdated job descriptions and roles, with outdated pay scales tied to them.

Below median salaries, and small annual raises. They cut the 401K match down to a noncompetitive 1% of pay. Projects tend to be deployed before the technology or training material is available. The Operations group somehow frequently manages to dodge the responsibility for training or documentation for their projects, and place the job at the feet of the Technology teams that made their projects possible. As a result, quality Technology employees have left in droves, and there are many more waiting in the wings to get out. The internal website has a suggestion and ideas area that is posted to frequently by entry-level staff. There is zero executive presence or ownership. Posting an idea virtually ensures it will never be implemented. Cableone is squandering a valuable resource here.