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      CallTower

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      CallTower reviews

      3.6

      68% would recommend to a friend

      (62 total reviews)

      Bret England

      74% approve of CEO

      70% positive business outlook

      Ratings by category

      3.7

      Culture & values

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Senior management

      3.2

      Compensation and benefits

      CallTower has an employee rating of 3.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CallTower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      62 reviews
      4.0
      Apr 13, 2017

      Technical Support Engineer

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunity to learn and grow. Opportunity for growth within support is high

      Cons

      Promises are not always kept regarding future opportunities. Not many opportunities open up within the engineering department

      avatar
      CallTower Response
      8y
      Thank you for your feedback. Low turnover and steady growth hasn't provided the openings that many our our support engineer grow into. We do like to promote from within when possible and why we encourage and cover the cost of certifications and education related to job.
      1.0
      Mar 27, 2017

      Be Careful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good People but management is disconnected from Employee vs. Profit.

      Cons

      Get ready to live and breath your job. Days & Nights. Management has agenda - and you are not part of it.

      avatar
      CallTower Response
      8y
      CallTower operates with a Playbook that is refreshed quarterly by management and executives. Then given to every employee, talked about in our monthly company meetings, and all employees sets goals around the objectives the company wants to achieve. Disappointed you didn’t feel part of the process. Our success is because of the combined effort and collaboration of the entire organization.
      2.0
      Oct 30, 2016

      Wouldn't recommend working here.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours and great co-workers, which makes the company tolerable. The company does try to create a good culture and include everyone.

      Cons

      Upper management is terrible, and some never show up to work. No follow through. They send out surveys to see how management is doing, but nothing ever changes, so why send them. Things are quickly brushed under the rug. They simply don't care.

      avatar
      CallTower Response
      8y
      There are some great people at CallTower, that is true. People who are dedicated, action oriented, as well as smart and inquisitive. Thank you for your perspective on upper management, we have some work to do in showing the effort to apply changes from the feedback we receive from our employees. Our June 2017 survey to our employees, 85% of respondents said they were happy or very happy to work at CallTower.
      Viewing 40 - 42 of 62 Reviews
      Related searches: CallTower jobs | CallTower salaries | CallTower benefits | CallTower interviews
      ReviewsCallTower reviews

      Glassdoor has 62 CallTower reviews submitted anonymously by CallTower employees. Read employee reviews and ratings on Glassdoor to decide if CallTower is right for you.