CallTower reviews

3.6

68% would recommend to a friend

(62 total reviews)

Bret England

74% approve of CEO

70% positive business outlook

CallTower has an employee rating of 3.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CallTower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

62 reviews
4.0
Jul 7, 2019

Decent company

Recommend
CEO approval
Business Outlook

Pros

They have a great culture

Cons

They will not promote or increase pay unless you get certifications despite performance or knowledge.

5.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

CallTower invests heavily in both their communication solutions and in their own employees. Actual time and effort is put into improving the performance and outlook for each employee, with regular goal-setting and job satisfaction review. It's organized, well-managed and company-culture oriented. After working for several companies with no room for growth and poor management, CallTower is incredibly refreshing and rewarding.

Cons

Honestly, I don't have any substantial cons to list. CallTower suffers from growing pains as any successful company in the telecom industry does, but there are active initiatives to address these things. They are expanding the scope of their operations, aquiring new products and solutions, and remodeling their office to make room for more employees.

avatar
CallTower Response
7y
Thank you for your comments. It is good news to have growing pains.
5.0
Nov 29, 2017

Strong commitment to continuous improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Very open atmosphere where everyone, including the CEO, has a public calendar and phone number. 2. Market comp analysis is completed on an annual basis for every single employee to make sure everyone is always paid at a fair value. 3. Strong benefits plan and profit sharing. 4. Great co-workers with regular company actives such as parties, BBQ's, or volunteer opportunities. 5. My boss is awesome and other managers at CallTower are as well with continued effort being put into manager development. 6. Good work life balance with plenty of paid holidays and PTO where you can actually take time off without feeling like you are doing something wrong.

Cons

There is not always a clear employment progression path which CallTower could handle better to get people ready to move into their next role.

avatar
CallTower Response
8y
Thank you for your feedback. We are excited about the future growth through internal efforts as well as external with acquisitions. We appreciate your results and the results of all our employees.
Viewing 37 - 39 of 62 Reviews

Glassdoor has 62 CallTower reviews submitted anonymously by CallTower employees. Read employee reviews and ratings on Glassdoor to decide if CallTower is right for you.