Calltower: The ship is sinking! Grab a bucket and listen to how great our ship is!
Pros
• There are paid training opportunities. • There are many kind people throughout various departments that are willing to teach.
Cons
• There is a lot of talk about growth potential but it simply does not exist. Lousy managers make pigeonholing par for the course. Managers will tell you that they're going to bat for you but they are the people preventing your growth. • Management believes that they cannot afford to lose employees in departments so employees are bled dry. • Work vs. home balance simply does not exist. This is an environment that if you do not put in the mandatory overtime you will be replaced. Also, that overtime does not pay out time and a half to bring it in compliance with overtime mandates as described by US Department of Labor. • The pay is below industry standard for everyone except executives. • Promises are made to clients by a sales team that doesn't know the technology that they are selling. There are many examples of deals being made that were impossible from the onset and the customer wasting time and money never having made it through the "on-boarding" process. • Middle managers have no real power to direct their teams. Instead of the CEO putting people in those positions based on creativity and effectiveness he puts those people in management positions that offer him no resistance. • This 10+ year old company acts as a start up but has none of the potential benefits therein. Calltower will exist as long as treading the waters of being slightly less than average is viable.
