CallTower reviews

Really, the biggest cons in working at CallTower so far have been in dealing with employees that are great people, but don't have the work ethic or discipline to handle the current growth that we are experiencing. That is evident in some of the reviews on this site. Employees who have worked at CallTower for more than 2 years experienced a company that was happy with the mundane and stagnant growth. Work your 40 hours, go home and be complacent in your job. What CallTower has seen over the past two years is a change in management that has led CallTower to record sales quarters, quarter after quarter. This, of course, translates to more work for all, longer hours as the company balances growth and revenue with hiring and personnel, and a review of key positions and personnel to make sure the company can scale as needed to meet the demands of the growth. Employees, current and former, that are not comfortable with this growth, are contributing to poor morale, backbiting against senior management and poor reviews on this site that are written in an attempt to sink a company due to personal vendetta against a single person, in most cases the CEO. To those who are reading these posts, if the previous employees that posted the derogatory remarks were honest about the great friends and employees that they worked with, they would have been more careful to not attack the company as a whole and put the jobs of their friends at risk. That speaks to their integrity and should be considered when reading those reviews. A company that has been selected by much larger organizations to be the white label provider of their hosted UC services must not be that bad of a company with the horrible management that is suggested. Those large companies do their due diligence. The only other con that I can list here is that CallTower needs to be careful in defining it's business objectives. We are running too many directions right now and if not reined in and prioritized, we could find ourselves spread too thin to meet the growth we are seeing.

Upper management and CEO are at a low. The CEO seems to find pleasure belittling employees, making large meetings and conference calls very uncomfortable (whether happening to you or another employee). There is no trust for the work being performed by the employees. When the CEO has it out for an employee, consider yourself gone (legal or not, it happens). There is a lot of 'hiring my friends from college, hiring a neighbor' going on here. 40 hour work weeks are a dream that never happens. You are expected to answer emails and calls on off hours, weekends, and the middle of the night if necessary. Deadlines on items are irrational. Someone else had mentioned all the positive comments on here were fabricated. This is absolutely true. It wouldn't surprise me if the CEO wrote them himself. There is definitely something 'off' with him.