Does CallTower pay their employees well?

According to anonymously submitted Glassdoor reviews, CallTower employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CallTower. This rating has been stable over the past 12 months.

How satisfied are employees working at CallTower?

68% of CallTower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CallTower 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CallTower?

Implementation Project Manager (3) , Marketing Coordinator (2) , NOC Engineer (2) , Sales (2) , Technical Support Engineer (2)

What are the pros of working at CallTower according to real employee reviews?

"The company does try to create a good culture and include everyone." ((in 9 reviews)); "management, especially the CEO, has taken CallTower from a little known, stagnant growth organization two years ago to a major player in many arenas." ((in 5 reviews)); "Very good group of employees (not management)." ((in 4 reviews)); "Most of the people are good people in a bad situation." ((in 4 reviews)); "the company culture is amazing, leadship is strong and transparent and there are opportunities to grow with balance." ((in 3 reviews))

What are the cons of working at CallTower according to real employee reviews?

"Upper management and CEO are at a low." ((in 4 reviews)); "Pay is not competitive, nor are benefits." ((in 3 reviews)); "Benefits were awful since the company was so small" ((in 3 reviews))

What are the top reviewed CallTower locations?

South Jordan , Salt Lake City , West Jordan , Draper , Sandy , Chicago , Dallas , Boston , Kingsland

CallTower reviews

3.6

68% would recommend to a friend

(62 total reviews)

Bret England

74% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CallTower has an employee rating of 3.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CallTower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

62 reviews

5.0

Jul 25, 2020

Fun People, Advancement Opportunities

Account management

Recommend

CEO approval

Business Outlook

Pros

Hard work was recognized and rewarded. Lots of opportunities to take on projects and get recognized. HR was very responsive. A lot of great people to work with.

Cons

There is a lot of focus on going above and beyond, which can feel pretty demanding. Quarterly performance reviews.

4.0

Jul 7, 2019

Decent company

Cisco support tech

Recommend

CEO approval

Business Outlook

Pros

They have a great culture

Cons

They will not promote or increase pay unless you get certifications despite performance or knowledge.

4.0

Apr 13, 2017

Technical Support Engineer

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity to learn and grow. Opportunity for growth within support is high

Cons

Promises are not always kept regarding future opportunities. Not many opportunities open up within the engineering department

CallTower Response

8y

Thank you for your feedback. Low turnover and steady growth hasn't provided the openings that many our our support engineer grow into. We do like to promote from within when possible and why we encourage and cover the cost of certifications and education related to job.

Viewing 52 - 54 of 62 Reviews

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Jobs at CallTower

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Junior Solutions Architect

CallTower

CallTower reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fun People, Advancement Opportunities

Decent company

Technical Support Engineer

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Jobs at CallTower