Camp Bow Wow reviews

3.2

39% would recommend to a friend

(767 total reviews)

Julie Turner

47% approve of CEO

31% positive business outlook

Camp Bow Wow has an employee rating of 3.2 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Camp Bow Wow employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

767 reviews
2.0
Nov 3, 2018

Things are going downhill, steadily

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being able to work with animals

Cons

After an expansion, a lot of things started to go downhill when you'd think they would get better. We started accepting more and more dogs, daycare and boarding dogs, to the point where we are using five yards and still have overcrowding. This is an issue when there are dogs constantly being interviewed and we don't have space (much less time) to give the new dogs a controlled environment to assimilate. Most days, interview dogs are stressed to the max because of the number of other dogs bombarding them. Like other camp reviews have stated, we do have a problem with aggressive dogs being kept too long. There is no doubt that the yard overcrowding has something to do with increasing aggression, altercations, and counselor injuries. In the past few months we've had multiple new employees leave because of being bit by problem dogs. It's important to note that the counselors here are very good at reporting behavior, but the management doesn't take action. To list some less pressing matters at this location: the cleaning supplies should be replaced more often; it feels as if we're more so spreading around dirt, rather than cleaning it up. Our staff is spread too thin with the amount of work there is in the back. Most days are a gamble if you will be able to complete everything and you have to cut corners to get it done. No one bats an eye if you skip duties, but if you actively take time to do things right, you get reprimanded for being "slow," which is infuriating. There is no perk to being lead at camp, only more work to do with no pay raise. Being a counselor is much less stressful.

avatar
Camp Bow Wow Response
7y
On behalf of Camp Bow Wow Franchising, our apologies that your experience as an employee at one of our franchises did not live up to your expectation. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. We want to let you know that we take your concerns very seriously, and want to learn more about your overall experience. If you would like, please share with us in more detail through our bark back system at : http://www.campbowwow.com//about-us/contact-us
1.0
Aug 15, 2018

Not entirely happy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours, Working with animals,

Cons

No positive reinforcement for animals --- employees spray dogs and grab them by the muzzle or collar, some dogs are pushed and shoved-- the dog learns nothing and it borderlines on abuse. Every day, you just want to leave and forget what you've seen. You will experience a hard time getting hired if you don't "look" the part. I've heard my manager deny people based on their looks or their voice, of course they were never told this wasn't why they weren't hired. No set lunch periods.

avatar
Camp Bow Wow Response
7y
On behalf of Camp Bow Wow Franchising, our apologies that your experience as an employee at one of our franchises did not live up to your expectation. Locations are independently owned and operated, so the employment experience varies from one franchised location to another Your feedback enables us to assess our current training and staffing procedures. We want to let you know that we take your concerns very seriously, and want to learn more about your overall experience. If you would like, please share with us in more detail through our bark back system at: http://www.campbowwow.com//about-us/contact-us
2.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Playful environment, Dogs look forward to seeing you and look for you when they arrive, Good online system for employees to swap shifts, pick up/drop hours, contact each other etc

Cons

Long hours in the yards with dogs (sometimes you don't get to leave the yards), Very short 15 minute breaks (most days breaks were not given), Owner is a Trump supporter and would share/post offensive things on social media which made coming into work uncomfortable, Everyone is part-time besides management

avatar
Camp Bow Wow Response
7y
Thank you for your feedback, we are sorry to hear your experience as an employee at one of the franchises did not live up to your expectation. Locations are independently owned and operated, so the employment experience varies from one franchised location to another.
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