Does CapCenter pay their employees well?

According to anonymously submitted Glassdoor reviews, CapCenter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CapCenter. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CapCenter?

56% of CapCenter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CapCenter 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CapCenter?

Loan Analyst (10) , Closing Consultant (9) , Loan Consultant (8) , Real Estate Agent (6) , Mortgage Loan Officer (5) , Client Relations Specialist (3) , Paralegal (3) , Anonymous (2) , Attorney (2) , Client Advisor (2) , Client Relations Consultant (2) , Loan Processor (2) , Mortgage Closing Consultant (2) , Quality Control Manager (2)

What are the pros of working at CapCenter according to real employee reviews?

"the people are great at CapCenter." ((in 13 reviews)); "Coworkers were all friendly." ((in 9 reviews)); "The culture here is great and the atmosphere is fast" ((in 7 reviews)); "Excellent work environment, great tools for professional development, great benefits" ((in 4 reviews)); "The people are great to work with and the benefits are good." ((in 3 reviews))

What are the cons of working at CapCenter according to real employee reviews?

"No real training." ((in 8 reviews)); "Lack of work life balance." ((in 6 reviews)); "Pay could be better." ((in 4 reviews)); "Management is fairly new as well, and they are trying to prove themselves just like everyone else." ((in 4 reviews)); "Managers didn't even offer taking sick days and it was awkward when you asked." ((in 3 reviews))

What are employees saying about CapCenter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CapCenter layoffs and their outlook for job security at CapCenter in 2026.

What are the top reviewed CapCenter locations?

Richmond , Glen Allen , Virginia Beach , McLean , Charlotte , Raleigh , Greenville , Tysons Corner

CapCenter reviews

3.5

56% would recommend to a friend

(111 total reviews)

Gary Piacentini

65% approve of CEO

48% positive business outlook

Ratings by category

3.7

Culture & values

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.3

Senior management

CapCenter has an employee rating of 3.5 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapCenter employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

2.0

Jul 20, 2023

Facts

Mortgage closing consultant

Recommend

CEO approval

Business Outlook

Pros

friendships, learned a lot about mortgages, sponsored NMLS license

Cons

overworked, underpaid, under appreciated, gaslighting that all work can be done in 40 hours, layoff people and then expect remaining employees to take on the jobs with no extra pay- also expected to be done in 40 hours along with already too heavy of a workload

1.0

May 6, 2023

Terrible place to work

Real estate agent

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits are okay

Cons

Want to be treated like garbage? Wish you could work 50+ hours a week and be shamed when you're sick? Tired of not working the whole time you're on vacation? Dreaming of working for a bunch of rich white dudes who only recognize men for doing well? Then CapCenter is the place for you. Seriously, don't work here. I only wish I had quit sooner.

1.0

Jul 18, 2022

Would not recommend to someone I disliked.

Closing consultant

Recommend

CEO approval

Business Outlook

Pros

There are lots of young people, which is for the most part a pro for someone who started not long after exiting college. Co workers at similar levels were often willing to help and could sympathize with heavy workload. Most of them have since been laid off.

Cons

Management is undertrained and promoted on the basis of proficiency in a previous role rather than potential for a future role. HR is toxic. Team transition is so rapid that it was frequent to not know who your direct report was. There was an understood lack of organizational communication as well. Company culture was unfortunate given the average age of the employees. And when rates started to go up, this friendly local mortgage lender that boasts about being a top workplace cut 40 employees, of whom many were confused who their manager was for the past few months. Big talk and no action on core values.

Viewing 13 - 15 of 111 Reviews

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Jobs at CapCenter

Servicing Administrator

Staff Accountant (CPA)

Compliance & Legal Analyst

Client Relations Consultant

CapCenter

CapCenter reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Facts

Terrible place to work

Would not recommend to someone I disliked.

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