Carbonite reviews

3.2

51% would recommend to a friend

(308 total reviews)

Steve Munford

57% approve of CEO

39% positive business outlook

Carbonite has an employee rating of 3.2 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carbonite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

308 reviews
1.0
Oct 31, 2015

Downward Slide

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and salary, free meals twice a week, great location and beautiful office

Cons

A tech company that doesn't value it's Engineering teams with little investment in innovation. No product vision and no plan to stop the bleeding as the market fades away. New management is unprofessional and have created a culture of backstabbing and nepotism. Accountability for the many, many failures seems to only fall on Engineering.

2.0
Feb 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Skilled and intelligent colleagues Efforts to create a pleasant and comfortable office environment. Reasonably frequent company meetings to keep everyone informed about new developments and decisions.

Cons

On-going unreasonably high turn-over. Can't manage to hire enough good people after many either get fired or leave disgruntled, no matter how skilled - sends the wrong message to current and future employees. Politics, subjective criteria for who is doing well based on uninformed personal oppinions, favoritism.

1.0
Feb 26, 2015

Lack corporate strategy

Recommend
CEO approval
Business Outlook

Pros

Good people although most have left or looking to leave. Great office with excellent access to public transportation. Lots of free food and drinks. People like to have fun. Not sure if that's good or bad.

Cons

Poor leadership and high turnover. Most people have been there for over 5 years or under one year. No sales strategy other than early renewals and price discounts. Features needed for successful channel product lacking. No RMM, active directory, and policy settings. Price point too low for serious channel partners. Sales and Marketing are constantly spamming direct customers with discounts. This upsets the channel partners. The appliance, which is channel exclusive, lacking basic features like VMWare backup, true cloud recovery, and amount of backup space is too small (only 1TB). Also appliance launched was plagued by delays. Lacking proper tech support for channel partners, needs to be 24/7 with sales and support on the same CRM.

Viewing 13 - 15 of 308 Reviews

Glassdoor has 336 Carbonite reviews submitted anonymously by Carbonite employees. Read employee reviews and ratings on Glassdoor to decide if Carbonite is right for you.