Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 16 reviews)); "Work life balance is good" ((in 8 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Work from home is ok." ((in 7 reviews)); "Decent benefits." ((in 6 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 15 reviews)); "Management at the very top is great." ((in 14 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "The training is horrible!" ((in 6 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

CardWorks reviews

3.2

57% would recommend to a friend

(218 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CardWorks has an employee rating of 3.2 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

218 reviews

1.0

Feb 18, 2026

Not worth the headache

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

WFH Eligible Some Superiors are actually very nice

Cons

Even if you’re in office they treat you like you’re WFH. Only time away is breaks & lunch so always request the full hour. Very number driven opposed to person to person and team driven. the other reps are always there for support before your management team.

CardWorks Response

4mo

Thank you for sharing your feedback. We’re glad to hear you found value in our remote work flexibility and had positive experiences with some of our leadership team. We take your comments regarding our culture and management support seriously. While we are a performance-driven organization, we never want our team members to feel like 'just a number.' We are continuously working to ensure our newer team members feel mentored and supported, not just evaluated by metrics. Your insights on the balance between productivity and person-to-person connection are incredibly helpful as we strive to improve the employee experience.

4.0

Feb 2, 2026

Great entry job

Assocaite

Recommend

CEO approval

Business Outlook

Pros

Learning Job and exceling from the job

Cons

management can be challenging at times

CardWorks Response

4mo

We’re so glad to hear that your time with us was a valuable learning experience and that you felt you were able to excel in your role. Helping our team members build a strong professional foundation is something we take great pride in. We also appreciate your candid note regarding management. We are always looking for ways to better support our Associates, and your feedback helps us focus on where we can improve. Wishing you continued success in your career!

5.0

Jan 10, 2026

Really good culture

Internal audit

Recommend

CEO approval

Business Outlook

Pros

Good corporate culture is important to me since I spend so much time with colleagues. CardWorks has it in spades, and leadership sets that tone.

Cons

Nothing negative about the company.

Viewing 7 - 9 of 218 Reviews

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Jobs at CardWorks

Customer Support Administrator I - Recreational Loan

South Jordan, UT

View job

Customer Support Representative I, Recreational Lending

Risk Manager (Merchant Services)

Manager, Security Compliance

Lead Identity & Access Management

CardWorks

CardWorks reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not worth the headache

Great entry job

Really good culture

Top companies for "Compensation and Benefits" near you

Jobs at CardWorks