Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 16 reviews)); "Work life balance is good" ((in 8 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Work from home is ok." ((in 7 reviews)); "Decent benefits." ((in 6 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 15 reviews)); "Management at the very top is great." ((in 14 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "The training is horrible!" ((in 6 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

CardWorks reviews

3.2

57% would recommend to a friend

(218 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CardWorks has an employee rating of 3.2 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

218 reviews

5.0

Apr 22, 2026

Great pay and benefits, but challenging customers

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

CardWorks Response

2mo

At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.

4.0

Apr 6, 2026

Supportive atmosphere but frequent layoffs create uncertainty

Team leader

Recommend

CEO approval

Business Outlook

Pros

Nice work atmosphere. Great coworkers.

Cons

Layoffs are frequent making your employment future uncertain.

CardWorks Response

3mo

We’re so glad you enjoyed the supportive culture and your teammates during your time at CardWorks. We truly appreciate the honest feedback regarding communication and stability—it helps us understand where we need to improve. Thank you for your leadership, and we wish you the very best in your next chapter!

3.0

Mar 28, 2026

Easy remote job, but stressful customer interactions

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Fairly easy job. Remote after training.

Cons

Stressful calls. Mean and rude customers sometimes.

CardWorks Response

3mo

We’re glad to hear you're enjoying the remote flexibility at CardWorks and found the training helpful for your role. We also appreciate your candid feedback regarding the stress of customer interactions. We are constantly looking for ways to better support our Associates during difficult calls, and your input helps us focus on where we can improve. Wishing you continued success in your career!

Viewing 4 - 6 of 218 Reviews

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CardWorks

CardWorks reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great pay and benefits, but challenging customers

Supportive atmosphere but frequent layoffs create uncertainty

Easy remote job, but stressful customer interactions

Top companies for "Compensation and Benefits" near you

Jobs at CardWorks