Cardinal Health Customer Service (CSR) reviews

3.6

46% would recommend to a friend

(142 total reviews)
avatar

Jason Hollar

62% approve of CEO

54% positive business outlook

Customer Service (CSR) employees have rated Cardinal Health with 3.6 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Cardinal Health is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.5 stars).

Reviews by job title

142 reviews
4.0
Oct 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, Site Management is fair and approachable. Supportive in the day-to-day aspects and long term vision.

Cons

Slight disconnect from Corporate to Site level view. Communication on long term goals from a corporate standpoint fall short at times. Not out of reach of being corrected though.

3.0
Oct 11, 2013

Fair

Recommend
CEO approval
Business Outlook

Pros

Most of the people with whom you work.

Cons

Far,far too many grade-school activites like decorating your workspaces, dressing up in costumes, making signs etc. Makes you feel like you are in kindergarten or grade school. These "team-building" activities are too frequent, tiring and you feel pressured to participate or get labeled as a "bad" team mate. There are committees just dreaming up this stuff to "have fun", but it takes away from productivity and is a bother to many, as are the frequent demands to participate in "potlucks", which means you have to make or buy something for everyone to eat. For freindly, but more mature people like me all of this stuff hurts my morale, and I feel put upon. I just want to come to work, do my work and enjoy my team mates' personalities. Don't need or want all this "forced fun."

2.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

You meet some great people.

Cons

I was working in one of the call centers for Cardinal Health and a week before they told us that we were being let go they told us they were opening jobs in Manila, Philippines. They told us that it would not effect our jobs. Almost a week later they told us that they were letting about 30 of the employees at our call center go. This company decided to take jobs from people here in the USA and give them to people overseas. From the time we knew about Walgreen's until the Friday of the week before they announced to us who was being let go, they told us not to worry and that as long as we do our job we will still have a job. Well they completely lied. Now about 30 of my coworkers and I have no job. Good job with all the lies and fake happy faces.

Viewing 136 - 138 of 142 Reviews

Glassdoor has 5,447 Cardinal Health reviews submitted anonymously by Cardinal Health employees. Read employee reviews and ratings on Glassdoor to decide if Cardinal Health is right for you.