CareSource reviews

3.3

48% would recommend to a friend

(830 total reviews)
avatar

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

CareSource has an employee rating of 3.3 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

830 reviews
1.0
Jul 12, 2017

CareSource is no longer a great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building, honorable corporate mission

Cons

CareSource is a company with its heart in the right place, having started with the lofty goal of providing to those in need. Unfortunately, the glory days of CareSource are over. The sudden growth that came with Affordable Care Act, coupled with the economic downturn, and just plain incompetence, has had its effect. CareSource is no longer a great company to work for. The current political climate only adds uncertainty to a company that has passed its zenith. CareSource has a hiring freeze. If a coworker, who sees the writing on the wall, leaves then your work load could double. They will not be replaced and your life will suffer. Your pay will stay the same as your workload increases. If you’re a salary worker, you’ll find yourself working additional hours -without overtime- to cover for those that have not been replaced. If the worker was in a higher paygrade than you, you will take on their work, while not being promoted. Everyone should ask themselves: Do I want to work somewhere where I cannot be promoted? Do I want to work somewhere if a team member leaves I’ll have to take on their work, as well as my current work, for the same pay? Do I want to work somewhere I have a limited chance for a bonus? Do I want to work somewhere where the mercurial nature of politics could render me unemployed? Nurses found themselves forced into a higher paygrade and workload for the same pay. Workloads increased for the call center. It happened in IT. It’s happening all over the company. Once again, ask yourself: Do I want to work somewhere my options are limited? The company lost money last year and did not pay any bonuses to their employees; there is no reason to think bonuses will come back. It is just one more sign of a company on the decline . The company used to promote often from within, which was a great opportunity but means that many unqualified people are in positions they shouldn’t be. These people are often in meetings that contribute nothing to the process. They will be of no help if you ever need to work with them, and will slow you down often; these people are not going to leave CareSource. Eventually, the qualified workers will leave for other companies and they will be all that is left. The large growth has transitioned what were larger groups of collective teams to into silos. As the teams splintered, teams became self-absorbed. Concern for teams in other buildings wanned. Teamwork between groups became terse. Simple task now take weeks, or longer, and often involve numerous meetings for what should be accomplished easily. This is another reason why the company ceased to be a fun place to work. The political nature of the company adds so many layers of friction that it absolutely demoralizes anyone that wants to produce ample quality work efficiently. Eventually you’ll have no choice but to quit caring if you are efficient. You’ll learn to work in the system. You’ll find yourself no longer the same person you were you when you were hired and desire to work somewhere else.

avatar
CareSource Response
9y
We hope you were able to attend this week’s All Staff meeting. We discussed our unprecedented growth with the addition of our Indiana and Georgia plans, bonus expectations and how we’ve hired 1,500 employees in the past year and a half. Seeing the amount of people who stood when asked if they had been promoted or changed positions was a powerful testament to the many opportunities our employees are offered. AIS Health recently ranked us as one of the fastest growing health plans in the COUNTRY – a ranking that wouldn’t be possible without YOUR hard work and dedication to the work we do. Because we administer programs that receive state and federal funding, CareSource has and always will be impacted by changes in the political landscape. It’s part of our industry and we understand how politics can cause concerns and questions. We continue to see positive news coming out of Washington and we will continue to advocate for our members. As an employee of CareSource, you make an impact every day. We understand that change can be frustrating and even scary, but we want you to know that we are here to help you navigate any challenges you are experiencing. We encourage you to speak with your HR Business Partner and your leadership about these changes and how you can be an active part of the solutions you would like to see. You and your team play a critical role at CareSource and we appreciate the work you do to improve the health and well-being of our community.
1.0
Mar 7, 2017

RUN FOREST RUN!!

Recommend
CEO approval
Business Outlook

Pros

Pay, bonuses, PTO, 8 paid holidays, health wellness program and tuition reimbursement

Cons

Extremely high caseloads, unrealistic work expectations, constant change in work processes with same day teaching and implementation of new changes, excessive number of meetings which throws work further behind, poor work-life balance, micro management with punitive measures for their broken processes, NO TIME to engage in health wellness program, work piles up while on vacation and high cost of medical insurance. Can NEVER say work is done at the end of any day. THIS JOB IS SOOOO STRESSFUL!!!

3.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent salary, benefits and bonus opportunities. Some of the staff are truly amazing to work with. They care about the people who work there as well as the members we help.

Cons

Team Leads and management disorganized, not very helpful at times. Too many changes all at once, leaving staff feeling overwhelmed. Low moral.

Viewing 31 - 33 of 830 Reviews

Glassdoor has 901 CareSource reviews submitted anonymously by CareSource employees. Read employee reviews and ratings on Glassdoor to decide if CareSource is right for you.