Is CareSource a good company to work for?

CareSource has an overall rating of 3.3 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"Good Benefits and Work/Home Life" ((in 89 reviews)); "Good pay and ability to bonus compensation" ((in 57 reviews)); "Work from home was the best part" ((in 56 reviews)); "Bonus is great when you get it" ((in 40 reviews)); "A great work life balance" ((in 36 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Needs better Management in some areas." ((in 39 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "No training, lack of communication, abomination of the agile process, unclear expectations." ((in 17 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 16 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 13 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

CareSource reviews

3.3

48% would recommend to a friend

(830 total reviews)

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Senior management

CareSource has an employee rating of 3.3 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

830 reviews

1.0

Sep 13, 2023

Poor interview process and follow up. Unprofessional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I don't have any pro's for this process.

Cons

I went through the interview process and was extremely disappointed with my experience. My first two interviews went smoothly, however the panel interview was horrible. Managers wearing T-shirts and having children coming into their office and interrupting the interview, oompletely unprofessional. After completing all of this you are then ghosted by recruiting after reaching out for an update. You receive a response that you will get an update by the end of the week..what that really means you won't ever hear back from the company. I had such high expectations for this company based on previous posts and awards only to be extremely disappointed. I would say stay away for here.

CareSource Response

2y

We’re sorry to hear we didn’t meet your expectations during your interview process. We greatly appreciate the time each of our applicants and employees contributes to helping us find the best candidates to support our members, providers, employees, and communities. For more information on what to expect and to see updates on where you are in the process, you can go to https://careers.caresource.com/

1.0

Jun 2, 2023

Done trying to fix a broken company.

Team lead

Recommend

CEO approval

Business Outlook

Pros

Pay was decent. Base employees were amazing to work with.

Cons

Company has gone completely woke. All they care about is their DEI score. I got so sick of sitting in meetings telling me to use pronouns, training that said I’m a racist and white supremacist because I’m white and that Jesus is an offensive word so don’t use it, I knew it was time to go. We needed a lot more staff to do the work they gave us to do but they refused and spent the money all on DEI.

2.0

Nov 5, 2021

Chaotic

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Fun people, fair wage, work from home

Cons

Managers too busy to manage people or projects, too much change, understaffed. long hours, projects dumped on employees with no support

CareSource Response

4y

Thanks for your review. We appreciate you taking the time to provide us with feedback to learn and grow. We’re so sorry to hear about your frustrations with your management team and your work-life balance. We encourage you to also share this feedback with your HR business partner and to take advantage of your stress-reducing benefits like PTO and Vitality.

Viewing 37 - 39 of 830 Reviews

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Jobs at CareSource

Remote - Onboarding Specialist

Operations Specialist II

Care Navigator (Remote - Massachusetts)

Senior Manager, Capacity Planning & Reporting

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CareSource

CareSource reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Poor interview process and follow up. Unprofessional

Done trying to fix a broken company.

Chaotic

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