CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

83 reviews
2.0
Sep 24, 2025

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Good atmosphere, nice management, good people to work with

Cons

not enough pay for everything you go through.

avatar
CareXM Response
9mo
Thank you for sharing your feedback on your time as a Patient Care Advocate at CareXM. We're pleased to hear you valued the good atmosphere, nice management, and the people you worked with. We recognize your concern regarding compensation and are continuously reviewing our pay structure to ensure it reflects the value of our team's hard work and dedication. We wish you the best in your future endeavors.
1.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Working from home itself is great, the 2 of 150 nice callers

Cons

Constantly being nit picked by management weekly for your every call even how you handle emergency calls despite little training.

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CareXM Response
10mo
Thank you for taking the time to share your feedback. We appreciate you highlighting the benefit of working from home. We are sorry to hear about your negative experience and training. We take your concerns seriously, and we continually look at ways to enhance our support and training.
3.0
Jun 15, 2025

Good and Bad

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, short shifts, supervisors and team are great. Satisfaction from assisting patients and their families in a time of need.

Cons

pay is very low, higher management are not nurses and do not understand all the dynamics. Discrimination

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CareXM Response
1y
We really appreciate you taking the time to share your thoughts about your experience at CareXM. It means a lot to us. It's wonderful to hear that you value our flexible scheduling, short shifts, and the supportive environment you've found with your supervisors and team. We also love knowing that you find satisfaction in helping patients and their families when they need it most—that's truly at the heart of what we do! We're truly sorry to hear about your concerns regarding pay, and some of your experiences with higher management. Please know that these are incredibly important to us, and we're always striving to create a fair and supportive workplace where everyone feels valued and respected. We also want to let you know that we do send out employee surveys to gather valuable feedback directly from our team members. We genuinely want to hear from everyone, as your insights help us understand where we can improve and make sure we're meeting the needs of our amazing staff. We're constantly working to make sure every voice is heard and every concern is given the attention it deserves. Please reach out to our PeopleTeam to discuss how we can help.
Viewing 13 - 15 of 83 Reviews

Glassdoor has 84 CareXM reviews submitted anonymously by CareXM employees. Read employee reviews and ratings on Glassdoor to decide if CareXM is right for you.