Does CareXM pay their employees well?

According to anonymously submitted Glassdoor reviews, CareXM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CareXM. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at CareXM?

55% of CareXM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareXM 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CareXM?

Patient Care Advocate (22) , Patient Care Assistant (PCA) (6) , Patient Advocate (4) , Patient Care Advocate PCA (4) , Sales Development Representative (SDR) (3) , Customer Service Representative (CSR) (2) , Learning and Development Coordinator (2) , Project Manager (2) , Team Lead (2)

What are the pros of working at CareXM according to real employee reviews?

"Work from home, flexible schedule." ((in 6 reviews)); "Growing fast and much more opportunity for further growth within current verticals and expanding to new ones" ((in 4 reviews)); "Team Leads and Supervisors are good" ((in 3 reviews)); "Awesome place to work recommend to anyone." ((in 3 reviews))

What are the cons of working at CareXM according to real employee reviews?

"Low pay weekend no communication with management" ((in 14 reviews)); "Dishonest management." ((in 3 reviews))

What are employees saying about CareXM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareXM layoffs and their outlook for job security at CareXM in 2026.

What are the top reviewed CareXM locations?

Lehi , Salt Lake City , Newark , Birmingham , Daleville , Ider , Mobile , Johnson City , Memphis , Shelbyville , Cincinnati , New Orleans , Seattle , Palm Bay , Tampa , Savannah , Remote , Utah , Tennessee City

CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.1

Compensation and benefits

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

5.0

Oct 28, 2024

Great experience

Creative director

Recommend

CEO approval

Business Outlook

Pros

Great people, great products and services

Cons

Can’t think of anything significant

CareXM Response

1y

Thank you for your kind words! We're thrilled to hear that you had a positive experience at CareXM. It's wonderful to know that you enjoyed working with our talented team and contributing to the development of our innovative products and services. Your feedback is invaluable to us as we continue to strive for excellence. We're always open to suggestions on how we can further improve our workplace culture and employee experience. Thank you again for sharing your thoughts. We wish you all the best in your future endeavors.

1.0

Oct 15, 2024

Don’t put all your eggs in one basket

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Suppose to had start training 10/07 they move it to Nov 4 just to now get an email it’s canceled thank hod I already have a job an was not drowning in this job

Cons

They don’t even pay enough

CareXM Response

1y

Thank you for taking the time to share your feedback about your experience with CareXM. We appreciate your honesty and insights. We understand that the cancellation of your training was unexpected and disappointing. We apologize for any inconvenience this may have caused. Our training schedule is subject to change based on various factors, including business needs. We strive to communicate any changes promptly and transparently. We would like to assure you that we value your interest in joining our team and will continue to monitor opportunities for future training sessions.

1.0

Oct 2, 2024

Toxic Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can't think of anything positive to say about Care XM.

Cons

Toxic Work Environment and work expectations. Upper management is rude, workaholic and poor company morals.

CareXM Response

1y

Thank you for taking the time to share your feedback. We value your input and are committed to providing a positive work environment for all our employees. We are concerned to hear about your negative experience. We believe that open communication is key to addressing any issues and improving our workplace.

Viewing 16 - 18 of 83 Reviews

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Jobs at CareXM

Enterprise Account Manager

United States

View job

After-Hours Night Triage RN (Remote)

Bilingual Medical Customer Service Representative (Spanish/English)

Early Morning Triage Nurse - RN (Remote)

CareXM

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Great experience

Don’t put all your eggs in one basket

Toxic Work Environment

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