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      CareXM

      Engaged Employer

      CareXM reviews

      3.3

      51% would recommend to a friend

      (83 total reviews)

      Si Luo

      54% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.3

      Senior management

      3.3

      Career opportunities

      3.0

      Compensation and benefits

      CareXM has an employee rating of 3.3 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      83 reviews
      2.0
      Dec 10, 2024

      Low pay / High volume calls

      Patient care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility. They have the option to choose a shift that works best for you and pick up shifts if you want to work additional hours.

      Cons

      High volume call center with too low of an hourly wage. They do not provide equipment and they do not provide a monthly stipend for using your own internet. They get you in the door by promising career growth but I have yet to see any opportunities after almost a year.

      avatar
      CareXM Response
      1y
      We appreciate you taking the time to share your experience as a Patient Care Advocate. Your insights are valuable to us as we continually strive to improve our workplace. We understand your concerns regarding compensation and career growth opportunities. We're committed to providing competitive compensation packages and fostering a culture of professional development. We'll certainly take your feedback into consideration as we review our current policies and practices. We're actively exploring options to better support our remote workforce. We're committed to providing a work environment that is both productive and comfortable for our employees. Your input is important to us, and we value your contributions to our team.
      3.0
      Dec 4, 2024

      Ok place to work

      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly trainers, PTO, Flexible, Good Supervisors

      Cons

      Pay Rate doesn't match the stress level, very strict when it comes to background noise

      avatar
      CareXM Response
      1y
      We appreciate you taking the time to share your experiences at CareXM. Your insights are valuable to us as we continually strive to improve our workplace. We're glad to hear that you've had positive experiences with our trainers, PTO, flexibility, and supervisors. We're committed to providing a supportive and positive work environment. We understand your concerns about the pay rate and strict background noise policies. We're always working to balance employee compensation with business needs and maintain a professional work environment. If you have any specific suggestions or feedback, please don't hesitate to reach out to your manager or HR representative. We encourage open communication and value your input. Thank you again for your review.
      3.0
      Nov 18, 2024

      In my humble opinion

      Learning and development coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company seems to enjoy helping and supporting their employees when they need assistance. Everyone is committed to your success.

      Cons

      Not a lot of area for growth and the pay is waaaaayyyyyy to. Low for the amount of work you do.

      avatar
      CareXM Response
      1y
      We appreciate you taking the time to share your feedback. Your insights are valuable as we continually strive to improve our employee experience. We understand that career growth and compensation are important factors for our employees. We are committed to providing opportunities for advancement and competitive compensation packages. We are always exploring new ways to recognize and reward our employees' contributions. Thank you again for your feedback.
      Viewing 13 - 15 of 83 Reviews
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      ReviewsCareXM reviews

      Glassdoor has 84 CareXM reviews submitted anonymously by CareXM employees. Read employee reviews and ratings on Glassdoor to decide if CareXM is right for you.