Is Caribou Coffee a good company to work for?

Caribou Coffee has an overall rating of 3.5 out of 5, based on over 1,823 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at Caribou Coffee to a friend and 37% have a positive outlook for the business. The best reviews about Caribou Coffee have been left by employees working as Barista - Caribou , Barista, Shift Supervisor and District Manager .

Does Caribou Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Caribou Coffee employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Caribou Coffee. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Caribou Coffee?

63% of Caribou Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caribou Coffee 3.3 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Caribou Coffee?

Barista (403) , Shift Supervisor (173) , Cashier/Barista (80) , Shift Lead (69) , Store Manager (62) , Shift Leader (56) , General Manager (44) , Barista, Shift Supervisor (35) , Team Member (30) , Manager On Duty (25) , Assistant Manager (24) , Manager (23) , Assistant General Manager (17) , Barista - Caribou (17) , District Manager (17)

What are the pros of working at Caribou Coffee according to real employee reviews?

"Flexible with school schedule and great coworkers" ((in 125 reviews)); "Discounts and can meet some pretty great people" ((in 112 reviews)); "Free coffee, good culture, pay is okay depending on location." ((in 109 reviews)); "The hours are flexible and because of that I can volunteer and do other things." ((in 78 reviews)); "Free drinks and food and getting to meet new people." ((in 71 reviews))

What are the cons of working at Caribou Coffee according to real employee reviews?

"Fast paced and low paying" ((in 176 reviews)); "Poor management and bad relationship with the wmployers" ((in 126 reviews)); "If you end up with a bad manager it can make your experience a living hell" ((in 74 reviews)); "Some team members would get little to no hours, while others would be scheduled almost over 40 hours a week." ((in 31 reviews)); "No breaks (how is that even legal)." ((in 21 reviews))

What are employees saying about Caribou Coffee layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caribou Coffee layoffs and their outlook for job security at Caribou Coffee in 2026.

What are the top reviewed Caribou Coffee locations?

Minneapolis , Saint Paul , Atlanta , Chicago , Edina , Roseville , Fargo , Eagan , Rochester , Duluth , Minnetonka , Raleigh , Plymouth , Sioux Falls , Mankato , Bloomington , Maple Grove , Charlotte , Inver Grove Heights , Brooklyn Center , Maplewood , Woodbury , Burnsville , Eden Prairie , Saint Cloud , Shakopee , Des Moines , Blaine , Chaska , Westminster

Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,793 total reviews)

Scott Kennedy

48% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,793 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Mar 30, 2020

Don't waste your time here

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

employees are cool, free coffee

Cons

dirty, management is not hands on, no safety net for employees during the current state of this pandemic, no PTO time, low wages

Caribou Coffee Response

6y

Our COVID-19 team is monitoring this situation to ensure that we are in a position to act swiftly when government or agency guidelines and directives are announced. During this pandemic our primary goal is to keep team members safe and to make sure we can keep those that wish to continue working earning a paycheck by responsibly serving our guests. Please contact HR Services at 1-877-435-7268 for more information.

5.0

Jun 27, 2019

Best Leadership Around

District manager

Recommend

CEO approval

Business Outlook

Pros

-Ownership driven, collaborative environment. -Culture that can’t be beat -Environment that naturally weeds out self-centered people and promotes team builders. - People first CEO, VPs, and Directors that create a high-trust environment

Cons

Every job has stressful moments. Coffee is no exception. Requires a person who cares more about other people than themselves.

1.0

Feb 21, 2019

Don't do this to yourself.

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

No. None. Some pleasant customers.

Cons

Pay is bad, and everyone you work with has a very bossy type A personality. You will be doing everything at once : headset, cashier, cooking, making drinks. Lots of customers are very rude, and VERY SEXIST. You will have creeps dangling a tip in your face calling you sweetheart. This is not a cute chill job. This place is one of my worst memories. Do not do this to yourself unless you have a very VERY OUTGOING personality and like to get involved in petty work drama.

Viewing 64 - 66 of 1,793 Reviews

Jobs at Caribou Coffee

Coffeehouse Barista

Saint Pete Beach, Pinellas, FL

Team Member - Wooster

Caribou Coffee

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Don't waste your time here

Best Leadership Around

Don't do this to yourself.

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