Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,793 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 31, 2016

Barista

Recommend
CEO approval
Business Outlook

Pros

There's really none other than free coffee

Cons

No breaks, horrible bosses, horrible schedules

4.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Shift drink, Small tips, Interact with People, Free beans & Tea, care packages around the holidays

Cons

No Breaks, Corrupt management, Low Pay, Understaffed, Too much upselling leads to impersonal interactions, Huge workload for often 2 person staffed shifts When working under a good manager, store ran smoothly, everyone got a decent amount of hours, etc. New management came in, in under 4 months 10 people left, was scolded about my race and being transgender in front of customers by store manager, when I reported the incident to uppermanagement I was told he "didn't believe me". People would show up to meetings with upper management and the upper management would not show up nor call. Constant lying and manipulation by overall management.

4.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun company culture. Management cares about you and they hire good people. If the store you work at isn't too busy, it's fun to develop your palate by trying and talking about the flavors of the different coffee roasts. Obsidian is delightful!

Cons

The downtown Minneapolis store I worked at was extremely busy. Occasionally we would be understaffed, and it made for a fairly stressful work-day. Also, there are periods where you'll be expected to up-sell certain products to customers. Having to do this made my interactions with customers feel insincere and was my least favorite part of the job.

Viewing 106 - 108 of 1,793 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.