Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
4.0
May 2, 2015

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Wonderful team, able to move quickly through the ranks. Great business goals and values.

Cons

Pay isn't the best but, the company is working on this.

3.0
Apr 28, 2015

Store manager

Recommend
CEO approval
Business Outlook

Pros

Manage own schedule, great coffee

Cons

Work a lot of hours

4.0
Apr 21, 2015

Shift Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible. Work/Life Balance Perks: 1/2 pound of coffee and shift drink

Cons

Upper Management often doesn't understand that some stores have a different types of customers. For some stores, continuously trying to upsell beans and products to daily, regular customers actually makes them not want to come in as often. The majority of regular customers only get their coffee at Caribou, they don't make coffee at home.

Viewing 127 - 129 of 1,794 Reviews

Glassdoor has 1,824 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.