Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Caribou Coffee

      Engaged Employer

      Caribou Coffee reviews

      3.5

      63% would recommend to a friend

      (1,794 total reviews)
      avatar

      Scott Kennedy

      48% approve of CEO

      37% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.3

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Senior management

      2.7

      Compensation and benefits

      Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Apr 21, 2015

      Great in spirit, difficult in execution.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to come across some great and wonderful people in both sides of the counter. The spirit of the company is great. Free shift drink and weekly coffee.

      Cons

      Pay and hours are terrible. Very high turn over. There are no mandated breaks and the labor policies make it near impossible to get scheduled one. The company continually puts out new and temporary product, goals, and more procedures and policies with little lead time, training, and usually no increase in pay or reward for extra work. The company constantly says they're committed to creating excellent customer connections but the never-ending talk of sales numbers and hounding to meet promotional goals shows the transaction is more important than the connection.

      4.0
      Feb 13, 2015

      If you love coffee you'll love working for Caribou....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Free 1/2 lb. of coffee every week *Gain knowledge of coffee and tea *30% employee discount

      Cons

      *Constant rollover *Strict District Managers that do not take the time to get to know the store or the employees and therefore, there is a strange atmosphere when the DM's are in the store *Unhappy managers - In three years working at one store I had four different managers and at one point we went over two months without any manager.

      2.0
      Jan 25, 2015

      Awesome boss, terrible company

      Greeter/order taker/barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      My boss is nice and awesome and is willing to work with your schedules or help you, but it is highly stressful and I am terrible at doing Bar so i am a bit slow there, the people are mostly nice and just really nice to talk to

      Cons

      There are no breaks unless you work more than 8 hours, and if you do a almost ten hour shift all you get is a measly 30 minute break whereas my other job would give you a fifteen minute break and a hour. everything needs to be done ten minutes ago sort of attitude, pay isn't the greatest and the tips can be iffy at times.

      Viewing 130 - 132 of 1,794 Reviews
      Related searches: Caribou Coffee jobs | Caribou Coffee salaries | Caribou Coffee benefits | Caribou Coffee interviews
      ReviewsCaribou Coffee reviews

      Glassdoor has 1,824 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.