Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Store employees are great to work with and lead. Unlimited creativity from them. Best coffee around. My store was connected to the best book store around.

Cons

Corporate and district Management's inability to even comprehend mission statement. Work life balance nonexistent. Constant pressure to fire great employees, "because their hourly wage is too high." Trying to be the competition and losing its history. Managed to a report of promotional items sold. Not profitability or overall same store sales.

2.0
Aug 14, 2014

Great co-workers, terrible corporate management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The fellow employees have all become personal friends to me even after leaving, and are just generally great people. Even the management at the store level was usually good.

Cons

The corporate management was clueless, especially in trying to make up ground against certain other large coffee retailers, which often led to miscommunication and added responsibility that shouldn't have been given to employees making minimum wage or slightly above.

2.0
Aug 2, 2014

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Co-workers and employees are great most of the time. District managers or anyone who wants to move higher in the company have to bend over backwards for all kinds of crapy situations

Cons

Company is changing and pressure from above creates job instability; lots of expectations in terms of pushing for sales year round, there's really no post holiday break anymore. Contests because "this coffee is the best coffee ever" are old . Trust in upper management is just not there.

Viewing 142 - 144 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.