Pros
Free coffee, able to make my own schedule, time to interact and get to know customers.
Cons
Absolutely no advertising or marketing. Wouldn't spend money to fix/update stores, managers had to come up with their own marketing strategies, many times POP would come in with misspelling. Always hired from outside to fill higher positions, no training offered for advancement. Shift supervisors were often high school/ college kids who were just getting through college so they didn't care about the store performance, could have been remedied by offering more money for those positions. Corporate would often roll out new promotions and wouldn't be able to supply enough of the product so we would often run out the day we received a shipment because they would cap how much product we could order, example: pumpkin syrup.