Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Dec 28, 2013

You will never meet better people

Recommend
CEO approval
Business Outlook

Pros

Caribou hires a personality type that is outgoing and friendly, and the friendships I made with my coworkers are ones that will last a lifetime. There is a significant amount of training provided for management that is valuable when moving into other fields, both similar and unrelated. While employed, Caribou will take good care of you as long as you play by their clearly laid out rules

Cons

Upper Management is strong but DM turnover is high and largely unmonitored so frequently, DMs go on power trips because their decisions are going unchecked. Multiple managers did not follow company guidelines and offered promotions and rewards that were never given. Internal promotions are "preferred" but hard to get and hard oftentimes getting the promotion involves doing the job you want for months before your pay reflects the change in your duties.

4.0
Nov 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Great job to enter the work force, flexible scheduling (great for students), team building, fast promotions, fast paced, good health benefits, free caffeine

Cons

Amy's Blend (impossible sales goals for an extremely flawed cause), BOGOs (buy one get one free) they work you like a dog and generally have bounce back coupon for even more BOGO, immature managers and coworkers (depending on the store), high job turnover, low wages

4.0
Oct 3, 2013

Great People, Fast Paced Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers, decent tips, time flies by when you work

Cons

Stressful, rude customers, leave smelling gross

Viewing 151 - 153 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.