Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Sep 26, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a great place if you thrive on customer interaction.

Cons

DM/corporate keeps you on too tight of a leash when it comes to labor, so your store almost always runs short-staffed.

2.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Free 1/2 lb of beans Insurance after 30 days of work Great customers!

Cons

The pay is incredibly low for the amount of work you have to put in to have a remotely successful store. They do not give you enough time to complete things in the minimal admin time so you are left completing things at home on your own time. Forget getting a bonus. The bonus structure is horrible and only a small percentage of managers will ever bonus. Managers are required to work 47 hours a week...This is an underestimate. If you work in a low volume store you are required to be on the floor 32-34 hours a week. Basically you are a glorified team member with many additional administrative responsibilities and no time to do them. District managers grill you about labor but give no budget for training employees. Turn over tends to be high since they pay their team very low for the amount of work they have to do. Good luck when you have to hire since you will not have a labor budget to train. Employer health care is unaffordable especially if you have a family. I did not like the upper management. They tell you what ever they can to make you your little minion. They micro manage to the point that you feel you are constantly failing even if you have good numbers and a happy staff and customers. Most of the managers are bitter miserable people that got there because they are good at bossing people around. If you want to become a negative miserable person who is run ragged by lack of work life balance choose Caribou. I thought it would be a great place to work, but don’t let their over friendliness to customers fool you they do not treat their employees well at all.

5.0
Jul 15, 2013
Recommend
CEO approval
Business Outlook

Pros

-Decent Pay -Steady Hours -Nights Usually Free -Free Coffee -Benefits

Cons

-Stores Closed. Now that they were bought out by a private investment firm and have essentially pulled all Caribou stores out of anywhere but Minnesota, there are no real opportunities for future employment

Viewing 154 - 156 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.