Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
avatar

Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Apr 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Good company values, easy procedures and training, kind management, corporate wasn't overly-involved like at that other place, more laid-back and cozy welcoming atmosphere for both customers and employees.

Cons

Occasional long shift standing all day, a good deal of cleaning/custodial duties,

3.0
Mar 27, 2014

Fun for a while

Recommend
CEO approval
Business Outlook

Pros

The job itself is fun. Making drinks is great, and if you're a sociable person, running the register is great as well. Once you get to know some of the regulars, it becomes a blast to meet a whole community of people. I suppose that's true of any coffee shop.

Cons

Corporate is so far removed from their stores that you wonder if they even think about what they're doing. I've been at my store for a year and a half and I'm now the most senior member on the team. I've gone through 3 managers, 4 assistant managers, and countless team members. I constantly have someone that needs training. The turnover rate is insane because it's very tough to keep you're cool when corporate thinks that a surprise special is a fun idea, but they don't warn the stores, so suddenly it's super busy, only two people on the clock, and you run out of everything cause the manager couldn't order extra supplies in preparation. It's a decent job if you're content as a team member (good job while in school) and maybe as a supervisor, but don't even think about going higher up the chain, or you're in for a world of bull.

4.0
Mar 27, 2014

Nice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people here are very nice co-workers and visitors. The shifts also go very fast as you are working! Good place to come in as a newbie in the work force.

Cons

It takes time to learn how to make a lot of the drinks and you would have to have a pretty open schedule to work here. Also working on Holidays is a bummer.

Viewing 1594 - 1596 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.