Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Feb 10, 2014

What a great experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and culture Interesting work and great challenges Being part of a transformation

Cons

Company is relatively small, so limited room for growth unless others leave

3.0
Feb 5, 2014
Recommend
CEO approval
Business Outlook

Pros

become a pro at really "knowing" coffee. There's more to coffee than just adding cream and sugar. Lots of opportunities to be individualized and create a specialty at work. The company promotes within mostly, its a great place to really gain customer service skills.

Cons

When working with a manager that really enjoys you working in the position your in, it's hard to get them to sign off for your advancement up the ladder.

3.0
Jan 30, 2014

Barista

Recommend
CEO approval
Business Outlook

Pros

Working with Coffee, Standardized Recipes, Mostly Friendly Customers, Service Focused Culture, Getting Tipped

Cons

Little to no development for advancement, poor training at store level (great corp aids), Shift Supervisors opening complaining about each other, High turnover, NO LUNCH BREAK and you work 8 hours, Being Scheduled 3 hour shift to fill business need but not employee desire.

Viewing 1606 - 1608 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.