Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,792 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jul 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Free coffee during your shift Free 1/2 lb. of coffee or 12 bags of tea per week Some nice customers Medical/Vision/Dentist benefits after only 30 days

Cons

Horrible, horrible treatment when mistakes are made ridicule in place of coaching some policies apply to one person, and not another simply because they are liked more by the supervisor or manager. A training system lacking in so many ways because trainers 'don't like the new system'. The "new" training system has been around for more than 1 year. Leaders complain 'down' the chain of command Compensation package is one of the worst on the market: Overpriced healthcare relative to the size of the company. NO 401(k) match; It will possibly maybe be reinstated in the near or not-so-near future. No paid time off for 9 months after starting with the company? seriously? 9 months? what about the work-life balance that is sold as being a priority?

4.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

hours, schedule you own time as long as you work your hour required, expect

Cons

upper management always seems to have favorite.

2.0
Jun 28, 2011
Recommend
CEO approval
Business Outlook

Pros

The interactions with customers made working at the coffee shop worthwhile.

Cons

Management is incompetent. Corporate Marketing and Regional Managers have no idea how a store operates on a day to day basis. Everyone from the store manager on up are ONLY concerned about their bonuses and try to cut costs by any means necessary. It was so bad our manager would would microwave frozen muffins just to make ONE more sale...

Viewing 1741 - 1743 of 1,792 Reviews

Glassdoor has 1,822 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.