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      Caribou Coffee

      Engaged Employer

      Caribou Coffee reviews

      3.5

      63% would recommend to a friend

      (1,792 total reviews)
      avatar

      Scott Kennedy

      48% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 25, 2011

      My experience with Caribou Coffee was confusing because I had no training at all.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great customer base! They were generally enthusiastic about both the products and services. Team Members were upbeat, competent, and helpful.

      Cons

      I had no training. I was put behind the cash register to figure out for myself their rather cumbersome software. I had to ask or figure out for myself what to do in the less busy periods of the day. Management expectations during very busy times were beyond the scope of my training. Our Manager did not work well under pressure and was completely out of her depth with regard to developing and promoting teamwork.

      2.0
      Apr 4, 2011

      It could be much better

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my customers, my staff and the quality of the products we offer.

      Cons

      Management - DM's and upward who have little to no idea what it is truly like to work in a store and base their thinking/ideas for improvement/etc on theory. Also, it is hard to be motivated when most of the feedback you get is critical and the victories/wins you do make go unnoticed.

      Viewing 1744 - 1746 of 1,792 Reviews
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      ReviewsCaribou Coffee reviews

      Glassdoor has 1,822 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.