Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,792 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Jul 21, 2010

Great place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I have worked with at Caribou are the best around. Friendly, fun environment. Job itself is really fun and rewarding. Benefits (Medical Dental) @ 20 hours a week and resonably priced.

Cons

Vacation time only awarded with consistent 33 hour weeks, which is very difficult to get. Hours are generally under 30 per week, even if you want more hours or full time. Can be physically challenging (standing entire shift), lifting heavy equipment, etc.

2.0
Jun 30, 2010
Recommend
CEO approval
Business Outlook

Pros

World's best coffee is free to employees. Relaxed casual environment. Fun activities to do. Good benefits. They are a company with its core value on quality from the bean to the cup and they strive to attain the best. Seriously. They treat the coffee farmers and its customers well.

Cons

Information flow especially about fellow employees is very meager. Actually you don't find out about terms until you get cryptic responses back in email. Meetings, meetings, meetings are mostly a waste of time with too many people offering their narrow short-sighted advice. I have gone a year or two without my immediate managers even asking how I'm doing [with meaning.] Reviews are so bogus and seem to be predetermined.

3.0
Jun 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Tips, Good regular customers, free coffee

Cons

No Communication at any level, especially from District Managers- Managers, I assume Senior Management is just as confused/lacking in communication. No clear path for promotion, kind of a joke when it comes to going for it. No incentive to move up to a store manager for current employees thats why they always hire outside people for the job and also is why there is such a high turnover for store managers. No life/work balance for managers, seeing that is depressing for the rest of the team and discouraging to move up within the company. Wish it was better, especially when it comes to living up to the values/mission statement they put out.

Viewing 1762 - 1764 of 1,792 Reviews

Glassdoor has 1,822 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.