Caribou Coffee reviews

3.6

65% would recommend to a friend

(1,787 total reviews)
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Scott Kennedy

49% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.6 out of 5 stars, based on 1,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Dec 23, 2009

The most fun I've ever had at a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a casual, fun atmosphere. The coffee is really good, something to be proud of. They are committed to quality both in product and service. Having a great manager for almost three years, I can say I was treated very fairly and loved my job. She hired people who were upbeat and fun, but also could hammer out the drinks during rushes.

Cons

Your mileage may vary. Some store managers are burned out because of the demands placed on them by corporate. I think corporate was out of touch with day-to-day ops and morale sometimes. Your DM and manager can make or break your experience at the Bou. My experience was great, but some were really given the runaround, promised managerial spots and strung along never to get them. It's a mixed bag.

2.0
Nov 14, 2009
Recommend
CEO approval
Business Outlook

Pros

If you like to socialize with people and create your own fun, then become a manager. Other than that, it's a job.

Cons

Confused company, has to goals and is in financial trouble. Constantly changing CEO's and so the company never has a direction, as a result upper management just act like big shots, but have no idea what to do.

3.0
Sep 24, 2009
Recommend
CEO approval
Business Outlook

Pros

-Good benefits, but there is a 6 month grace period before they are effective. -The staff is usually laid back. -You can makes tips which increases hourly wage!

Cons

-Poor upper management -Corporate isn't in it for the company, they are in it for the money. -Bad communicating. -Bad ingredients. -Always trying to keep up with starbucks, causing quick promotions and chaos.

Viewing 1777 - 1779 of 1,787 Reviews

Glassdoor has 1,817 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.