Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,792 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Usually flexible with scheduling. Learn a lot about coffee. Shifts go by fast. Free shift drinks and weekly beans! Not minimum wage.

Cons

Highly structured environment. Mystery shops are the life and death of managers (leads to stress and pressure for team members). Takes a long time to feel confident doing the job (bar/register), there is a lot to know. The hours.

3.0
Mar 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The company has a great product that it is easy to believe in. Overall, the company is supportive of its employees and provides a fair amount of opportunity for advancement.

Cons

Like many companies, they are so focused on cutting costs out of the business, they end up cutting back too far and leaving their stores understaffed, expecting the lowest paid employees in the organization to take up the slack.

5.0
Feb 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Desire for flexible scheduling, love of coffee, decent pay for its class. Things are always changing, which can be good or bad.

Cons

Lots of on-your-feetness, rude and entitled customers, and the fact that things are always changing, as mentioned above (although I like it.)

Viewing 1774 - 1776 of 1,792 Reviews

Glassdoor has 1,822 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.